Target — Local services in Jefferson Township

If I could leave no stars rating I would. I went in to shop today and had a good time while shopping . There was a few items I did not find but that was ok for me since I was planning to come at another time to shop for more items since I only came in to purchase milk today initially. When it was time to check out, my wife and I headed to the self check-out lanes. The lady on charge of those lanes just looked at us all weird and didn't say anythin, so whatever. We proceeded to check out . There was other people on the other self check-out lanes and not sure why, but the employee in charge of that area at the time came by where I was checking out. No biggie, except when I realized she was just looking to see that I scanned everything I had in my basket. I didn't say anything I was just getting frustrated that I was being watched like that . Then some other shoppers needed help and as she headed over there she looked back once and then she helped out the customers and then kept looking at me and the items I was carrying now. My wife paid for an item separately and she forgot the receipt. Since I was frustrated I said out loud don't forget the receipt .I said that because I know someone was watching us. Ok so we approach the exit. The security guy kept staring at is specifically and then talked on his microphone "she's good she just passed by with a receipt in hand". Like really? All this time watching is because they thought we weren't going to pay or something? Or maybe it was the fact that I was carrying my items which was a gallon of milk and two canned drinks which I didn't need a plastic bag for and they were making sure I didn't grab a plastic bag and didn't pay for it since we have the Chicago plastic bag tax ? Either way, very upset at Target and those employees who wouldn't stop observing what...

I am writing to express my concern regarding an incident I experienced at Target today, involving an employee named ROBIN. Throughout my time shopping at Target, I have always appreciated the customer service, which is why the behavior I encountered today during a return was particularly disappointing.

During my visit, I had the unfortunate experience of being assisted by ROBIN, an older Caucasian lady with blonde hair. From previous encounters, I have noticed that she consistently exhibits an attitude towards me that is unprofessional and disrespectful. I have observed that her demeanor changes significantly when interacting with other customers, particularly white men, which raises concerns about her potential bias and treatment towards certain individuals.

Today, during the return process, I reached my breaking point when she grabbed one of my items—a silk nightcap—and proceeded to smell it, akin to how a dog would. This behavior struck me as highly inappropriate and disrespectful. When I called her out on her actions, she became defensive and accused me of having an attitude. Her attempt to deny the incident and gaslight me only added to my frustration. I emphasized that this was not the first time I had experienced her negative behavior, and enough was enough.

As a hiring manager, I understand that customer service can be challenging, especially in the returns department. However, I believe it is essential for all customers to be treated with respect and fairness, regardless of their demeanor or appearance. I felt compelled to speak up, as Robin seems to take advantage of those who are humble.

I hope that my feedback will encourage Target to address this issue seriously, ensuring that all customers are treated with the dignity and respect...

I wanna start off with thanking you guys for not only the awesome deals but the gift cards and free items that come with your sales they never disappoint. Anywho my oldest son is turning 5 in less than 2 months and wanted to start early on his Birthday gifts. I couldn't choose between GameStop and Best Buy for Switch games. But then I somehow forgot to look at your sales and what do you know you have a similar sale that GameStop had a week ago but better!. I ended up picking up Lego Incredibles, Lego Marvel Super Heroes 2 and Cars 3 Driven to win. I believe Cars 3 was the free one. These 3 are for my son. As for myself I had to spoil myself with Hyrule Warriors Age of Calamity. All in all I spent 82.83 with the help of a Gift card and merchandise card. I would've spent allot more elsewhere, walked out with a free game and a $60 game for less than $45 thank you for your sales as well on diapers the BEST sales Compared to Walmart. Buy 2 get one free was well worth it from the selections available. At that I was lucky enough to find them all in the same store as sometimes that's not possible depending on what your looking for.

Edit 08/06/2021 I was in the store getting diapers and wipes after that purchase I was once again able to snag a $20 gift card. Went to the game isle looking for Mario Cart 8 and I run into this awesome Lamp sitting in a Random spot. Trying to get my Zelda collection going and was happy to see this had to take it home!

Edit : 6/5/25 Didn't want to wait inline at the midnight release for GameStop so I opted out to coming at 630am to Target. Got lucky being 9th in line and was able to purchase one of the 35 Units available. Shout out to the employees for their awesome...