Sunny's Salon and Beauty Supply — Local services in Johnson City

I rarely leave negative reviews, but my daughter's experience at this salon/hair supply store was truly disappointing. She came in for service expecting professionalism, but instead encountered rudeness, disorganization, and an incomplete job that we had to fix elsewhere. This was 2 days before senior prom.

First, the stylist seemed rushed from the moment she sat down. She barely listened to what was asked for and cut my daughter off mid-sentence. The job was sloppy and clearly unfinished. When she politely pointed this out, the sylitst (and owner) got defensive and dismissive instead of offering to make it right.

To make matters worse, the rest of the staff was just as unfriendly. No greeting when she entered, no eye contact, and they acted like she was an inconvenience for asking a question about products. The overall atmosphere was unwelcoming and tense, like they didn’t want customers there at all.

STAY AWAY. If you’re looking for quality service, professionalism, or even just basic courtesy, I strongly recommend going elsewhere. This was a waste of time and money — my daughter left feeling worse than when...

I first came to this place to get help with my hair.

At first I really liked the way I was treated and I gave a nice tip to the lady that did a good job on my hair, but the second time I went to her, she wasn't a pleasant as she was at my first visit.

Now I understand a person has a bad day and a rough day, but I felt that I should not have come back that day, but I did, and I was sorry afterward that I did keep my appointment!

Things did not go right. The Salonist did not do a good job on my hair, and neither did she help me at all.

I will not be going back to that place again.

And I pray that the young lady that waited on me, that God sees all things, and that He is not pleased for the way that I was treated. So I'm giving...

Would have rated the store more but No! Can’t imagine a stylist whom I have been in talk with earlier could cunningly turn down/cancelled a little girl’s appointment whose birthday is a day ahead. She rushed to block us at the entrance preventing us entry. She isn’t even sorry or remorseful about her words. Hair weaves were so tight, the kids and I felt a tight skull after her braids/weaves. So insensitive to customer feelings. Would not be going there for salon. Store has good stock and the owner is reasonable than the stylist...