PC Doc — Local services in Jonesboro

I took my laptop in on Saturday to have the hard drive replaced. The man behind the counter gave me information on each hard drive to better help me pick which one is best for me. I got a phone call today (Monday) afternoon from pc doc letting me know my computer is ready. I came in to pick my laptop up and pay for the services later that day. The man at the counter was so nice and helpful. He complimented my computer telling me that it’s really nice. He gave me trips on how to extend the life of my hard drive. It is an under statement to say I am so happy with the customer service and my laptop is running so well and fast now! He even installed virus protection free for 1 year! He said if I have any questions or issues to call or come back in and he’ll take care of it! I would 10/10...

Outstanding service, integrity, technical knowledge and kind consideration to customers. These guys saved my skin. I had dropped my laptop on a Sunday afternoon and it would not boot up for use on my job Monday morning. It was critical that this PC was working and my employment was depending on that. In a panic I called PC Doc at 8:15 AM and asked if they could help. They said we can take a look at it right away. I dropped it off around 8:30 AM not very hopeful it could be fixed in time. About an hour later they called me and said it was all good. Unbelievable turn around time. Been using it a few days and all is well. Highly recommend...

They do free inspections to see what is wrong with your computer, but they don't seem to care enough to actually look at it. They told me that the motherboard, SATA cables, and hard drive were damaged and I would have to get a whole new PC. I was very surprised by this, so I opened it myself and looked at it again more closely only to discover that a new hard drive was all I needed. Bought a new one and it works fine now.

Either they didn't know what the problem actually was, or they intentionally lied to try to get me to buy a new PC from them. I honestly don't know which of those would be worse for a computer...