Laferla Wilson Ortho — Local services in Joplin

Got braces here, following other orthodontic appliances, for many years as a teenager. During appointments, Dr. Laferla's staff would wear masks when they're going to be doing things in your mouth (up in your face), but Dr. Laferla would not. Well, he should be because he just breathes all up in your face while working in your mouth, like you can taste his breath (which was not good to smell or taste). Anyways, afterwards I had a permanent retainer put it on the backs of my top four front teeth, by recommendation from Laferla, and at additional cost to my mom. Well when he put them on, I TOLD him that they didn't allow me to close my mouth like I should and that it pushed my jaw back, and so he adjusted it a bit and said that a little push is normal. Few years later my permanent retainer wire just broke and so I had to pay $100 just for them to put a new wire in. (Something they forgot to mention I'd have to do) anyways I showed him where my teeth had been pushed my him doing it like he did and he offered me to see if I can do the financing to get braces back on lmao and then STILL put the retainer in a messed up place that has now made my teeth worse. He obviously doesn't actually care about the end result for the customer, but the paycheck he's getting...

From the minute you walk in the staff greets you. Makes you feel welcomed. Jaydyn is amazing at what she does. From the moment we met her she explained who she was and what to expect. She is very kind and patient. Made sure we understood every detail and was very clear in her delivery of information. Very easy to talk to and so friendly. We look forward into giving our business to this facility based on our interaction with her and Dr. Wilson. Both explained the steps and process that was best for my daughter. Acknowledged that my daughter was anxious and made sure she was okay and that she understood the process. My daughter was even impressed with how she was treated by Jaydyn. Saw her not only as a patient but as a person. She only wants to work with Jaydyn when we return!! Thank you for giving us a great experience today. To the staff who also thanked us when we left. We know we're...

As a parent, and someone who tends to approach service providers with a fair bit of scrutiny, I can’t say enough about the team at Laferla Wilson Orthodontics. From the front desk to the treatment chair, every member of this practice demonstrates a level of professionalism and compassion that frankly exceeds expectations.

Our daughter looks forward to her appointments, a sentence I never thought I’d say about orthodontic care. The transition into treatment has been seamless, and that’s due in no small part to the extraordinary efforts of the staff, particularly Ashley R., whose ability to navigate the labyrinth of insurance with grace and clarity has been a godsend.

This is a practice that gets it right on every level. They’re not just straightening teeth, they’re building trust, reducing anxiety, and making kids feel seen and cared for. We recommend them...