I had to get to an MRI and needed an old ring removed immediately. Never having been a customer, Jim still helped to immediately remove the ring so I could make my appointment. He was also very informative on the healing for my finger (caused by the tight ring) and provided insight for possible ring repairs whether I decide to come to him or someone else. THAT is pure class. If you want to deal with someone who is knowledgeable and truly cares about service, Jim is the guy....
Read moreI gave Jim a last minute custom order for my wedding ring and bands. Let me tell you, he delivered! Quite literally! Not only is my ring absolutely gorgeous, but we live out of town and he drove to meet us halfway the night before our wedding to make sure I had my ring in time! We were previous customers and it’s safe to say we plan to be customers for life!! (14 kt gold with a 3 carat radiant cut center stone and 106 smaller diamonds in the bands and...
Read moreTerrible service never open had ring resized they kept it over a month then it was horrible craftsmanship and square, they insisted to kept it another week to fix it. What do you know? STILL a quarter size to big they never called to say it was ready ending up doing job wrong and for free. Two month later weld broke now they have had it for almost 3 weeks and every time I call or go up to the store they are closed just a very...
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