Beware of doing business with Stripteak in Jupiter, FL.
In early November, I met with John Trent and agreed to pay $20,000 for resurfacing all of my cabinet doors. He took the first set of about eight doors and drawers in mid-November, promising a turnaround of roughly 10 days. Those pieces never came back before Thanksgiving, Christmas, or even months later. For that entire time, I had to live with missing cabinet faces in my kitchen — an unacceptable disruption.
When I followed up, I was told there were “employee issues.” Months later, in April, I tried to schedule the rest of the project while we were away for the summer (which would have been the perfect time to finish the work). Instead of taking the opportunity, John insisted my wife didn’t want him in the house — a complete misunderstanding that I corrected multiple times. Despite assurances of a call back, none ever came.
I called again a month later and reached someone in the office who apologized and promised John would follow up. He never did. After four months away, I returned to find no progress had been made, no communication, and no resolution.
At this point, I’ve asked for $2,000 of my $5,000 deposit back due to breach of contract and the extreme inconvenience, but I have still received no response.
In my experience, this company does not honor its commitments, communicates poorly, and has left me with an unfinished job after nearly a year of patience. Based on this, I cannot recommend Stripteak or John Trent to anyone in...
   Read moreThis place is fantastic. I have a dressing table my father gave me 55 years ago. Nothing has ever been done to it. I also had an old chair that was dark wood and didn't even go with it. I used Smart Repair Center to refinish it. When I got it back, only the top of the table was refinished (it looked totally ridiculous). The chair was painted. After a few months, the paint on the chair and top of the table was chipping off. I found Striptique and they told me that the chair and top of the table were not stripped, but just painted. They totally refinished the whole thing as it was supposed to be done in the first place and it is beautiful!!! It looks brand new. The cost was about the same as what I paid Smart Center (total waste of my money). My table is now so beautiful and they even refinished the chair to match the table and painted trim on it so it looks just like they were meant to be together. Great attention to detail! I highly recommend this place. The owners are very knowledgeable and I will definitely go back. They have helped me to continue to cherish a memory from my childhood and my father. (The first 3 pictures are how I got it back from Smart Repair Center, only the top was painted; the remaining pictures are after Striptique...
   Read moreI presented John and his crew with a challenge. My wife and I bought a table over 20 years ago that had been kept in our garage because we did not have room for it in our previous home. When we moved to Florida we bought a place that had room for the table, however we lost parts of the base of the table. All we had were two end pieces, and we needed to horizontal cross pieces to connect them. Enter Striptique. John was able to manufacture the two pieces, and was able to match the finish exactly! The “new” table base is ready for the glass top and we’re able to use our table once more! I can’t thank John and his people enough for their work, and for his staff for excellent customer service! Thanks John, I have a few more pieces for you—I’ll be calling...
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