Burlington — Local services in Jurupa Valley

I went shopping at Burlington in Jurupa Valley today and felt mistreated and harassed by the personnel at the store, specifically Jessica. I was shopping at the store today when she first asked me to moved and ended up pushing me, I did not pay much attention. I move to next rack to keep shopping leaving my cart (as many of us do) for about 10 min, and when I came back to take my cart it wasn’t there. I asked Jessica about the cart and in a very indifferent way she responded it was COMPANY POLICY to clean the carts that aren not at all times with the customer, for which I responded I was shopping and that she had seen me. I escalated this to the manager as I felt there was no interest on her side to give a good customer service. Manager Claire showed up and, similarly to Jessica, said it was a “company policy” to put back everything if the cart is not with the customer, emphasizing how this policy is customer service, for which I decided to leave the store without purchasing and to write this review.

This makes me wonder if what seems to be Burlington’s “Policy” is interested in having a good customers service as this should translate to a purchase and a...

EDIT I was so glad burlington was put down here. First time I went they had tons of clothes in my size, now everytime I go the big shirt section is empty always the same shirts when I've gone back a Venom, Joker, 2 Deathrow, shirt with a skull on it, a jesus shirt of some kind and 3 button ups. I've been in there 3 times and it's always those shirts chilling there, guess you guys never restock Big and...

Today we were in that store and the employees who are there right now seemed to be following us. They didn't let us shop in peace. We felt harassed by those people. Maybe people like that shouldn't work in that store. It's very uncomfortable that they do that. It seems like they had nothing to do. It's really uncomfortable to feel harassed. I hope they do something about...