Good Ju Ju — Local services in Kansas City

My husband and I were asked to pick up some furniture our daughter had purchased here. She gave us the receipt with the tickets attached and we patiently circled the store waiting for a spot to open up at the loading dock. Alas, no one was there so we pulled up and were immediately attacked by the guy working the loading dock. There was another truck getting ready to back up to load furniture. We told him, well we have been waiting patiently for 15 minutes and need to pick our stuff up. So I didn't move.

My husband handed him the receipt and tickets and he handed the receipt back to him. He them proceeded to hand furniture to him off the loading dock. My husband loaded it and we left.

Little did we know, since we weren't with our daughter when she purchased the furniture, that he handed us some else's tables too. This was not discovered until we delivered the furniture. My daughter received a phone call from the owner who placed the blame on my husband. The dock worker said we never handed them any tickets and just started grabbing furniture. This was a bald face lie! He did hand him the tickets and he never stepped foot on the dock. He handed him every piece of furniture he loaded. The owner made my daughter drive all the way back down there to return them and made her believe we had done something wrong.

I called to speak with the manager and she was very stand-offish and didn't apologize at all. She was very rude. We have purchased many things from there and will not be returning customers. If I had an employee that lied like that and made me look like a idiot, I do believe it would be...

While shopping at Good Ju Ju on October 2nd, I was followed, falsely accused of stealing, followed into the parking lot, recorded, and had the police called on me during a very busy First Friday event. I decided to wait for the police since I didn't steal anything; I didn't have anything to worry about.

When the police arrived, they found that I had been falsely accused. The owner never admitted to being wrong, even though her staff admitted to the fact that they didn't see me steal anything.

The owner didn't apologize despite not finding any stolen merchandise.

At no point has anyone from Good Ju Ju apologized, outside of the statement they issued on their Facebook page that mischaracterizes the events that occurred that evening and the comment on my original Facebook post.

To say this is unacceptable is an understatement. I would encourage shoppers to be critical about the business...

We have been several times and each time at Good JuJu it never disappoints! It’s a perfect girls trip. This trip I purchased a chandelier and other goodies. And the nicest guy climbed the ladder and got it down just for me to look it over and helped me fold it the best we could for safe travels back to Arkansas. Then he carried down stairs for me as well. ( I wish I could remember his name. )And that’s where I met the vendor of the chandelier, Nancy. And she went above and beyond to help get a missing part to the chandelier to me. She communicated with me via text just to update me and brought me the piece to pick up the next day. And the owner even gave me some helpful diy tips. Each visit we meet the nicest people and can’t wait for our next trip to Good JuJu! Thank you again Nancy. You...