Pineapple Xpress Smoke Shop Katy Fry Rd — Local services in Katy

This place should honestly get negative stars, they sold me a puffco hot knife and was never told to try it out in the store. I went home, charged it and it only worked once and when I called they said they couldn’t do anything about it and to take it up with puffco but I already tried that and they couldn’t do anything either. Until my mom called and then they said we could switch it out but when we got there he was rude about it and then we tried the new one out in the store after we charged it and THAT ONE DIDN'T EVEN WORK! We left that store with a hot knife that didn’t work and went to a vape city smoke shop and got a 510 thread STRIO that comes with a battery, it comes already charged, and...

Lala was very helpful as soon as I walked through the door. I went in with the idea of needing just a pod for my device and some new juice. But Lala realized the juice that I wanted wasn’t compatible with the device I had. So she showed me the juices that were compatible with what I wanted & also helped me pick out a new device that I had been putting off on getting for a while. She was even concerned with the rain that started coming down and offered for me to shelter in place to see if the rain would let up. Which it did let up. Very grateful for the opportunity to find a new shop that have everything I’d need and even better customer service that treated you like a friend and...

Please let the ankle monitor speak loud and clear on the girl that works here. Extremely rude loud mouth very unprofessional the older gentleman that owns the shop I hope you read this. The shop is dead all day but some how gets robbed all the time? It's a whole scam with the girl that works inside. She let's them people in with backpacks and take the product its so obvious. All the 5 star recommendations on here are all her friends and family memebers that she brings up to the shop. Sat a watched this whole dump show for a few days because I blog about vape shops. This is not one you want to come too. The owner of this shop is getting screwed...