Tropical Diner — Restaurant in Katy

I have been here many times and keep coming back time and again. We love the Sunday buffet! Best porridge ever! Edit: This was actually written a week before we actually came back to Houston this past weekend and visited on Sunday (3-1-15) and really received horrible treatment and what felt like racism. The lady, who I assume is the owner is always super sweet and kind, but I guess a family member was running the show this Sunday and she was very rude to us simply for asking if there would be any more porridge put out on the buffet, because that is our favorite part and there was only enough for us each to have a small spoonful. She literally rolled her eyes at my friend. Last week we had asked the owner if she had Coco bread and she said no but she would save us some for when we came back last Sunday. When we asked about the Coco bread this new lady quickly said no then turned to an older gentleman (who is typically very talkative with us, this time said not a word, acted like he hadn't seen us before). She whispered something under her breath to him and then said OK we have a few pieces. My friend then asked for some beef patties to go and my friend just requested the frozen patties since we were travelling back to Austin with them anyhow and the lady rudely exclaimed "Well you haven't got any choice!" When I left I felt almost heartbroken because all of us didn't feel welcome like we had before. I'm still leaving my rating at 5 stars because the other lady is so nice to us and we still like the food, we just wish we could rely on there being enough porridge to go around at the Sunday brunch. I truly think they are nice people but the lady there running the show on Sunday (3-1-15) just isn't someone I can describe as pleasant to deal with. We brought in 7 people at $14 a pop plus tip they made over $100 on us, you would think she appreciates that, I know the owner does every time we come in and she tells us that and doesn't give us attitude...

We hired them for catering service to provided food for my 5-year wedding anniversary party on September 3, 2016. During the tasting we had jerk chicken, rice and peas, meat pies and shrimp curry w/ vegetables. We were under the impression that we would receive what was given to us in our initial tasting.

Below is a list of problems.

· The shrimp size in the shrimp curry we had at the tasting was not what we received in our order. The shrimp size was way smaller.

· We order 1 ½ pans of jerk chicken. Instead of 1 whole pan that would contain more chicken, you sent 3 half pans, which of course was less chicken.

· We didn’t receive the entire order upon initial delivery which was late. When called to inform you of this, you insisted that we had the order in, in which we did not. Thank you for finally getting the order to us.

· We received one cup of bbq sauce to go with the 3 pans of chicken. This was not enough.

We reached out to the diner to see if we could discuss our concerns, but we have not heard back. Usually I don't like writing reviews, but lately businesses practices is not what it used to be. It seems as if companies is more about the money than providing good services and customer services. It's so...

i read the good and the bad review. i said i do not think i will be the bad one.I decide to give a try. Experience was horrible: No ,geeting ( hi how are you doing ,welcome.....people do not understand i drove 1 hour plus to be to this place. Showing some appreciation to have chosen their restaurant , would have been wonderful. the food was horrible My order: goat curry,96 percent of the meat was bones almost break my teeth ,lettuce seem out of date. My wife order chicken sew same ordeal; lot of bones she was also very disappointed. I know most of Caribbean food, i want to have my wife experience it, instead to a delicacy it was horrible experience. I should have gone to Deny's .red lobster or buckee's at least they show you 'they appreciate your business .I ' do not eat much food to Buckee's but you know why i stop there? the people make you feel unique ;always welcome , good ambiance. People do not understand the human relation is the more important part of...