Be careful when ordering rings online! I ordered a size 9 sterling silver promise ring for my girlfriend and there was an insane taper on the band. The band broke twice within the span of 7 months of having it.
The first repair on the band was free. They were going to charge for the second repair which was totally fine but when we got back the ring the stone had a visible crack and you could clearly see the line from the repair on the band. I wasnât charged for the second repair and they didnât say why. Now I know itâs because of the sloppy repair. The ring is unwearable now since the stone is cracked and the band could break at any second.
The workers laughed at my girlfriend when she asked if we could just get a refund. They tried to convince her that SHE had cracked the stone. We had the ring for ONE DAY before noticing the crack and the majority of that time it was in a ring box. My girlfriend even asked if we could just get the stone replaced and pay for a new band and they said there was no way that could be done.
This ring was the first ring sheâs ever received from a significant other and this whole process has absolutely broken her heart. Be careful shopping here if youâre new to buying jewelry. We unfortunately...
   Read moreHave stopped myself many times from reviewing this place. But this time Iâm not hah. Blue collar fiancĂ© goes in after half day of work to do some Christmas shopping. In his dirty work gear. So what. Itâs pretty busy so he wonders around (he notices though that he has been noticed/looked at standing there and needs help)..waits. Others around him get help. Two ladies walk in and right away a sales rep goes straight to them asking them if they need any help. This is Not the First time this has happened. It happens a lot of places we go. (Car lots included) And sadly Iâm to the point of where I will leave a review at places that this happens at. I think people judge who they help or who has the most money by looks. Heâs blue collar and darker skin tone. Probably works harder than you. Itâs just sad that I have to type this let alone notice it. Thanks to whoever did end up helping him! The necklace I received...
   Read moreFirst of all: the people are great as well as the service. Super mix of professionalism and friendliness. I'm a military veteran who has been around the world to many jewelry stores and this is a world class place. Last year I purchased my wife's and my wedding rings and got the insurance as it is intelligent anywhere and we get our rings cleaned and serviced regularly. My wife just got me a necklace yesterday and it feels good to have a mix of quality and resonable prices. I fully reccomend this place and I recommend getting insurance as they and you both deserve the best. I Love this place. We will continue to shop here and only here. Thank you guys! Very respectfully, Brandon and...
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