Ridley's Family Markets — Local services in Kemmerer

Expensive! Things often ring up wrong and aren’t as advertised. Fruit and veggies look terrible frequently and sometimes have mold. I took 5 avocados home and had all of them rotten once I cut them ON THE SAME DAY. Have taken breads from the bakery and the bread isle home to have it rot just days later or discover it outdated. Things on the clearance shelf are often not tagged and have to seek out employees to find out price. Went to buy flowers for someone and they were wilted but still marked at $15-35!!! Went to buy a potted plant instead to find them dying and the one that wasn’t turned out to be $85!!!!!! I’ll save myself the money and time and drive an hour to Walmart for anything other than absolute essentials.

I will say though the pharmacy staff are so awesome, they are very kind and have gone above and beyond to help me. Twice the pharmacist and the technician have taken out there own wallet and paid for my prescription when my insurance wouldn’t cover it! I also enjoy the gift cards I get just for using the pharmacy. Five...

I’m just curious as to why the cashiers won’t put the bagged groceries back in your cart, instead they just pile them up on the counter. Once you are checked out they then watch as you load your cart up or just immediately start checking out the next person. So I finally asked yesterday why that was and I was told because of COVID. Ok so let me get this straight we and they no longer wear masks, they touch every item and every bag, put it on the counter. But because of COVID they can’t half turn and place the bag in the cart? They need to work on customer service, at least that would help take the sting out of poor produce, items ringing up wrong and expired items a little better! Come on Ridley’s...

Earlier today I gave a not so good review to Ridley's based on a less than satisfying visit there I made while visiting relatives two weeks ago. Ridley's responded to the review and I was highly impressed with the response. Respectful, and answered my concerns. I have since deleted that review and added this one. Any business that takes the time to respond deserves a second chance. Good on...