WGU Washington — Local services in Kent

This place is a scam. Avoid it. My partner has a BA and and a Masters Degree, simply trying to get a teacher's certification. They say what is needed are three additional courses before getting into the program. Thing is, these other courses are ALL in the areas my partnered has studied. There is no direct line to the transcript people/Registrar, so the appeal process is a run around. The mediator is a "counselor" who only sends out spam related information after discussions; never really offering anything except the word coming down from those who clearly have no interest in reading/looking at the actual courses my partner has taken. The counselor is beyond incompetent, but this is to be suspected in a for-profit system. Good luck getting anywhere with them. What's become clear is this: WGU has a scam going with other institutions they partner with, and they feed applicants who need those pre-required courses to the affiliations (god knows how many they send). This, then, means WGU (and their affiliates) gets more money from the potential student. How many students have had to repeat or take other courses before they get into the program proper? Ask yourself this: if you have a Masters in, say, English with an emphasis in writing, and WGU says you need an additional course in in linguistics, but your degree in writing is devoted precisely to THAT very thing (advanced writing degrees presuppose understanding linguistics in a variety of ways),—is WGU not asking you to do something utterly unnecessary? And why? Here you can get a glimpse by the way they push their affiliates. I support online education. I do not support programs like WGU that clearly are scamming potential applicants. ...

I recently applied to WGU and was in contact with someone names Christopher Norris, who I am still frequently receiving automated emails from although it appears with no explanation whatsoever my enrollment counselor has changed. On 2 separate occasions I have scheduled appointments to speak with an advisor and on each occasion I have been no showed or received no response. The first occasion I scheduled with Norris through the portal and was then no showed. My intent was to lock in my commitment to start. I emailed to find out why the appointment was not kept and received no response. I then made an appointment request through the portal with Rachel and received an automated response that she would contact me in regards to my request to move my start date since no one has responded to my emails. That was almost 3 weeks ago. I tried to log into the portal today and I am apparently no longer in the system.

It's disappointing that I was hoping to pursue yet another degree at your institution; however, due to your customer service and obvious lack of organization, I will not be attending your school. And am requesting a formal removal of my records from your system. I will also be sure to leave a review on your website.

Very...

Western Governors University (WGU) exceeded my expectations in every way. As a self-paced, competency-based university, WGU provided me with the flexibility I needed to balance my education with work and personal responsibilities.

The support from program mentors and course instructors was outstanding. They were always available to guide me through challenging coursework and ensured I had the resources to succeed. The online learning platform was intuitive, making it easy to track progress and stay motivated.

One of the biggest advantages of WGU is its affordability. Compared to traditional universities, WGU’s tuition model is incredibly cost-effective, especially for self-motivated students who can accelerate their studies. I recently graduated with a BS in Information Technology, and I feel well-prepared to enter the workforce with valuable certifications and hands-on knowledge.

If you're looking for a flexible, accredited, and career-focused university that values real-world skills, I highly recommend WGU. It’s truly an excellent choice for adult learners and professionals looking to advance...