The start of this purchase was great. The women were amazing with helping with my selection and set up of delivery. Fast forward to today the delivery guys get here and they seemed surprised to see a black woman come to the door. After spending almost 10 minutes to get one dresser off the truck they assumed they were just dropping it off and not setting up the delivery. After being informed they would indeed be setting the dressers up, and another 4/8 minutes, one some how came up with a broken leg. So I said take it back and set up the other dresser. After showing them where the dresser would be set up they suggested they couldn't figure out how to get it up the stairs. Although I suggested removing the railing and also informing them of how three other real wood dressers had been taken up these same stairs and set up they refused my suggestions. They attempted to take it up two stairs and it was a bunch of what they can't do or figure out from there. I paid in full so my dressers aren't financed but you can't even properly deliver a dresser without attempting to put me in my place. I'm very disappointed and dissatisfied. 😔😔😔😔 I don't wanna be difficult but geez I didn't just spend $2000 to set it up myself or for them to find more reasons why they can't set it up when given every way the other three real wood dressers were delivered and set up and none resulted in my walls getting scratched, my stair railing coming off nor were they "too" difficult to deliver and set up. I'm interested to see if they are going to refund me my entire payment or try to charge me for a delivery that did not happen. I will...
Read moreSue Ann was very helpful in completing my transaction for paying off my account after being their for 10 years with Farmer's. She, Fran and Troy are great and so are the sales ladies. But with my experience there over the years has taught me a very valuable lesson. IF you need furniture save up for it and pay for it out right or buy slightly used. It's cheaper in the long run that way. I'd even say this about Aaron's or RAC. With being at Farmer's for close to 10 years I've probably paid them enough to have bought what I have at LEAST 5 times over with all of the high interest and late fees added on. Such as a $15 late fee on your payment. My car payment's late fee is $6. Farmer's is more than double, why? Any way as the late and great Martin Luther King Jr. once said, "Free at last, Free at last, thank God I'm Free at last." Now I can use my payment toward more important bills. It's been real, and it's been fun, but just...
Read moreThe young men were polite and prompt. They bought in my furniture and proceeded to assemble my beds and bureaus in the rooms I requested. They even disposed of the boxes that packaged the furniture. I had nothing left to do but to make up my beds and start the process of filling the chest of drawers with clothes. These guys were absolutely AWESOME!!! Thanks for doing such an amazing job in such a professional manner. Oh and by the way, it did not take them long to complete the task. It was done in a short time but the quality of work WAS NOT SHORT CHANGED. Thanks again for a job well done.♥️ Gotta put up.my curtains But I am a satisfied customer. I am thankful also to Sissy the Sales Representative who help me find what I needed at a must economical price. She was kind and personable. You guys have a great team giving a...
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