Elegant Beauty Supplies Superstore — Local services in Kissimmee

Exceptional Customer Service and Shopping Experience

As a first-time customer at Elegant Beauty Supplies, I was immediately welcomed upon entering the store, which made a fantastic first impression. Although I initially felt a bit overwhelmed by the vast selection of products, the staff quickly made me feel at ease. I came in looking for shampoo and conditioner, but thanks to the recommendation of a lovely associate, I also picked up a fantastic leave-in product from the Dominican Republic.

While browsing, I decided to buy two lip liner pencils, and the cashier went above and beyond by asking the manager if there were any current promotions. To my surprise, the manager personally came over, walked me through the options, and even helped me pick out an extra item for a “buy one, get one free” deal, which was such a nice touch.

Every staff member I encountered was eager to help, answering questions for each customer with genuine attentiveness. The level of customer service here is truly top-notch, and I can’t wait to return.

Thank you, Elegant Beauty Supplies, at 1700 N Main St, Suite 1700A, Kissimmee, FL 34744, for an...

They tried to steal money from me. There’s something sketchy going on and I have no problem giving the break down. I got Alcohol Wax stick Mousse Gorilla snot Deodorant right? Total came up to $52 so now I’m like wait what. Keep in mind I was looking at the prices while shopping. So I got to the register and asked how much everything cost. She said the deodorant was $7.99 and the wax stick was $11.99 so I said okay take them off I’ll get them from Walmart.. my total went down to $16… that’s a total of $16 unaccounted for. And when I started questioning she started stuttering and coming up with excuses saying my wax stick and the deodorant were the reasons it was so high but clearly that’s not the case because with out those two items, my total went...

I visited the store today, and while approaching the register to pay, I overheard a young Black woman at the register inform security that she was going to use the restroom. As soon as she saw us at the register, she appeared visibly upset. She pouted her lips, remained silent, and slammed her hand on the register. I was honestly shocked. The young ladies who work here are usually polite, so this behavior was surprising and disappointing. The entire experience felt unprofessional, and it's one of the reasons I prefer shopping at Kiss Me Beauty Supply instead. If you're working as a cashier and representing the store in front of customers, a basic level of professionalism and courtesy should be expected. Unfortunately, that was not the case today. Her face matched...