LOFT Outlet — Local services in Kissimmee

I was at the Loft today and Jacky, a very kind lady with a lot of experience in fashion, helped me, everything was going well until another employee named Helen was rude and unprofessional yelling and snatching the clothes out of Jacky's hands because according to her there were only a few minutes left to end her shift. It was embarrassing and humiliating, it hurts that in a store they have such a poorly educated and rude employee who drives away customers with her...

I went into this store today and was not able to shop as it was so hot. A/c is not working and is so hot outside and inside, very bad. It looks like they don’t care about there employees that have to work in a very hot store. Please fixe the a/c so we can shop comfortably. Nasty...

Loft at 535 is my favorite store to shop. It is always clean, organized, and the staff are pleasant and helpful. Jackie was so helpful with my purchase. Her warm smile makes you feel at ease. Jen was so knowledgeable and answered my questions. Thank you ladies for all...