Under Armour Factory House - Lake Buena Vista Factory Stores — Local services in Kissimmee

Prefect shopping experience. When we 1st entered, Bill greeted all customers. He informed us of sales , he knew where items were located in the store, informed us of discount eligibility. When shopping the associates made sure people were finding what they came shopping for. Associates were sweeping, who doesn’t like a clean store?! :)

If customers couldn’t find the right size, associates informed about order from store shipping. The opened up more registers when a wave of people all checked out at once. While leaving the manager was communicating over headset about where coverage and breaks would happen. He was clear, confident and considerate. I will wait and visit Florida from now on. Just to gladly shop here instead of going to my...

Managers need training on how to show apathy towards customers. Had a great return experience with the female associate but the 2 managers I dealt with were hesitant to do my return and they did not apologize for my inconvenience And basically did not care. I have Been a retail manager in a BIG Box store for over 30 years and I can tell you these types of managers would not work for me Very Disappointed because I like this store better than the ones you have at the two outlets in Orlando but I won’t be returning to this store because of these to uncaring individuals 3 Stars are the associate that...

Always too notch Customer service, no exceptions! Prices are unbeatable every time I go and I've been here over a dozen time. I highly recommend this store, staff and merchandise to anybody and...