Kroger — Local services in Kokomo

I went to pick up softener salt which is right outside the doors of the store. The bags of salt were literally covered in cigarette ashes and cigarette butts. That was extremely irritating not to mention filthy. There was a sign in front of the salt stating a new low price of $7.99. I was charged $9.49 so I took the salt and my receipt to the customer service desk. I was using hand sanitizer to clean the cigarette ashes off my hands as I mentioned maybe not allow employees to sit on the salt and smoke as it leaves things rather dirty. I began to tell the lady behind the desk why I was there and she proceeded to talk to the girl next to her under her breath about how they're was no sign and how rude I was to suggest the employees smoke elsewhere. - and a few other things I'm sure she doesn't think I heard her say. A little tip for her - just bc you're not moving your mouth does not mean I cannot hear you. How about save the comments for later when I'm not standing there in front of you and maybe tell the employees not to smoke while sitting on the products they're selling. Extremely poor display of...

Normally I would judge this store favorable. I never had issues with them before. Public shaming for forgetting to wear a face mask is UNACCEPTABLE customer service. Let your automated system say the words. But employees saying them "sarcastically" is just poor customer service and unacceptable behavior. I wear a mask 10 hours of my day. It was in my car and I forgot to wear it. I work in the health industry and know its importance. So this public shaming tactic was such poor customer service and these 2 employees on aisle 10, 11 or 12 (don't remember which but they were the only aisle open at 9 pm) shouldn't have had that kind of behavior with a customer. I will not be returning to YOUR store. And if it is an emergency, I'd rather use self-checkout than to be publicly humiliated. Kroger should be mindful of the circumstances which could distract their customers and remember they are...

My go to place to shop for groceries. I used to get clicklist at the Kroger off Dixon road but after having so many things "substituted" I switched back to Maplecrest. Smaller store, but I can find specific things I need in stock 9 times out of 10. The recent remodeling has made it difficult to find things, but things change and that's ok. The employees always seem to be nice and ask if you need anything.

My only problems with the place is the small size with large crowds. The parking lot is also not so great, Maplecrest Plaza is kind of a mess in general. Again, large crowds, tight areas, and plenty of bad drivers make it more of a chore than it needs to be. I also wish there was one more regular check out lane. I prefer self checkouts but I don't prefer going through them with a lot if items, especially when I'm by myself.

Other than that, it's a...