The UPS Store — Local services in La Cañada Flintridge

04.04.2024, approx 4:00pm : This store extremely lacks customer service. I had two Amazon returns. I showed him the first QR code for the first item. I was immediately treated with a rude condescending attitude about needing my own separate packaging. I explained that both returns shouldn't require packaging. He shrugged his arms and repeated himself: "trust me if that code scan looks like that you outta use your own packaging". That's fine but there is absolutely no reason why you should be treating a person with a disrespectful tone of voice. I believe a shift lead was next to him along with another employee whom remained silent during this interaction. I don't mind being told the items are not accepted. But there is no reason to be...

This is the Place if you want your Stuff handled right in La Canada. First and Foremost the Awesome Youngsters who work there. They bend over backwards to make things precise and excellent. Wish I owned any Company, i would steal All of them from UPS and overpay them. They are All-Pro.! In over 10 years, I have NEVER lost a Package or nary an envelope! Literally, they keep me coming back for more...more mail, more packages, more copies, more boxes and the Best: ... more smiles! I do wonder tho, they keep askin' me for my autograph... keep an 👁 on that Dude that works there named Christian - - He Is Slick! HEY! UPS: Bring back the frigin Livescan Machine, CoViD is over! 🥳! Seriously, Love the Staff...

This is not to any UPS store. This is only to the UPS store in La Cañada. The UPS store in Montrose and the UPS store in La Crescenta are awful. They have a guy there who doesn’t want to give you a receipt. They don’t like to do Amazon returns. They are not nice people at the La Crescenta and Montrose stores. I even called the UPS customer service to report them and nothing ever happened. We drive a little bit further to go to the La Cañada store because everybody is so nice Christian Stephanie Hector Elizabeth and JR are amazing. So I give this high rating only to the UPS store La Cañada not just to...