Deaf Ear Record Exchange — Local services in La Crosse

Beware. Although a nice establishment and the store has a large variety of media- video games, DVD, blue rays, CD’s and Vinyl. However, there is no quality or used condition grades given to the used Vinyl records. They just price them according to “the market”. In fact, out of 10 potential pre owned LP’s that I picked out to purchase, I had to reject the purchase of 7 of them due to the record’s poor condition (grime, fingerprints, scratches, and some serious blemishes to the surface that would in other stores classify them as worn or poor quality status. I had a nice sales person on my visit, but I suspect there is little time spent by the overall staff on vinyl preparation or cleaning before they are priced to sell. Disappointed Apparently the management or owner has no room for factual and honest observations a record collector would look for when purchasing records in any store or city/state. All one would need to do is invest 10$ on microfiber cloths every month in order to properly clean the vinyl inventory before they put them out to sell. Otherwise, they are reusing the same worn out filthy record cleaning pad from 2020? I was polite and generously paid over $197 for records that weren’t even cleaned well nor categorized as “like new, Very Good, Good, Fair, Worn or Bad” as every other vinyl collection stores post on their stock for sale. You have great potential considering that your inventory is deep and you seem to have resources to get more vinyl items to keep selling. I bet if you would just do this little extra in the presale prep you would probably sell more records and have less restocking to do when customers view the merchandise’s condition. I know you can do this easily and...

There was a time when I would have given deaf ear records a 5-star rating as this was the first record store I ever encountered when I came to Lacrosse to see my first concert which was the Jesus Lizard at the warehouse I got the lacrosse too early and needed somewhere to chill and deaf ear was awesome. They introduced me to maximum rock and roll punk rock Underground Music in general and I absolutely loved the people that work there. Well how the mighty have fallen, these days deaf ear seems to be run by preppy people who had best barely know about the music that they're selling can't organize a store and I have to get home early to their mommy is because this store used to stay open till 10:11 at night and now I see closes at 7 p.m.? Go to the Lord what happened deaf ear you're going to go under soon I can tell and it breaks my heart. Because you are one of the things that I absolutely loved about lacrosse and like a lot of other things about lacrosse that I used to love you are fading fast time to find somewhere else...

Staff is nice and the selection is really good, but please stop appropriating Native culture and selling white sage.

Edit: Thank you for the reply. The issue doesn’t lie with the harvesting—rather, the issue lies with the use of white sage of people from cultures that are not Native. White sage is used in Native practice and has been fought against by white folks for decades. In a Bustle article, Dr. Adrienne Keene is quoted as saying “That smudge stick represents the deep pain, sacrifice, resistance, and refusal of Native peoples. It represents a continuing legacy of marginalizing and punishing Native spirituality.” I hope you understand where I am coming from when leaving this review. It is good you are getting it from someone who knows how to harvest it properly and is Indigenous, but there is much more to...