Eagle Tire Pros — Local services in La Follette

The sales staff were extremely professional and that is the only reason why I am giving them a star at all. I called and made an appointment for an estimate as my brakes were making an awful noise. When the sales person came in he told me that it would be about 1500 dollars to fix my brakes as they would have to change the brakes,rotors and brake lines. Now I know that they are professionals and are getting comfortable with all of the yankee money the Ohio navy brings to the area but come on guys. Not all of the people that live in Campbell county have 1500 extra laying around and I had personally changed the front brakes so I know the problem was in the back. Well done on the effort to price gouge. So I went today and bought the rear pads and rotors as they were ruined. All for under 300 dollars, OEM. Guys if you are stranded and just stupid rich. I recommend them. Otherwise, do it yourself and save a thousand. You guys may do good for the county with all the charities. But eventually they will turn us to trash as they did up there. DO THE JOB YOURSELF GUYS AND...

They called me at work said my car was fixed and then overcharged me, but the thing is my car hardly made it out of the parking lot! I had to coast to the gas station beside the shop, I went back in and they was like whoops that'll be another 50$ for another diagnostic! in the end they said it would cost another $1,500. I didn't have the money to spare they already took my savings, when a guy walks out and says this happens all the time I'll give you 1,500 for it when it was less then 10 years old and well kept, it felt like a slap in the face after how they treated me! So I ended up towing my car home where some random guy fixed it in a hour or 2 (nothing but a 50$ fuel pump btw) These people either do not know what they are doing or they are out to rip you off either way DO NOT GO HERE! YOU HAVE BEEN WARNED. Replying to this guys sham of a reply of course you didn't find any records of this name did you think my name is Dragon Reborn? I'm not a competitor I'm angry and I don't want to give you rip offs the satisfaction of doing it to someone...

Stay away from this over priced store.

Brought car in to have alignment and tie rod

Brandon was more than happy and said they would look at it no problem

Then get a call that $400 of repair minimum. When I explain I don't get paid until Friday they charged me a diagnostic fee which no other shops charge.

Brandon explained 4 or 5 times "it would be stupid not to charge a fee and have people walk in thinking they're getting something for free " which is degrading a customer.

So I had to pay a diagnostic fee for something I was not told I had to pay. If there was a diagnostic charge I should of been told about the fee when services were offered.

They were happy to get my vehicle in their care because they wanted to get the charge for the diagnostic charge.

Very bad customer service as my wife was explaining where we got our tires before the manager chimed in and started saying how bad they were and how tire pro is the best thing yet I was charged $55.00 for a diagnostic fee I wasn't informed about in the first place.

Bad place...