Walgreens — Local services in La Porte

This pharmacy is so bad it doesnt even deserve one star! Its a disgrace to other responsive and organized Walgreens pharmacies. It has gotten so bad that i have transfered all my prescriptions to the pharmacy by my work. I use this one for emegencies. If your doctor uses electronic prescriptions they begin working on your prescriptions when you show up asking for them so the wait times in the drive thru and the counter are horrendous. They will not answer your calls. Today I called three times. The last time i called i waited 17 minutes and they hung up on me. This has happened in the past and the terrible thing is it doesnt matter what time of day. After all the waiting and frustration I experienced today I called the other Walgreens on Gessner and my call was answered on the second ring. AMAZING! Move your prescriptions people. Maybe if everyone didn't feel at their mercy and they lost customers they would take action...

I've tried to refill my prescription for a week and they just keep canceling it. I have 4 refills left of a common prescription, go online and click refill. It says it'll be ready at a certain time. I check to status later on and it's as if I never tried to refill it. No call or anything they just cancel it. The other Walgreens I used before I moved had automated voice mails they'd leave if it couldn't be filled by my selected time. Last time I tried to call this Walgreens a few months ago they didn't even have calls set up! They had a different prescription on hold for days just to get insurance pricing then canceled it. I'll just use the other Walgreens that's further away. I don't understand how a place can be...

This is a review for the pharmacy! Not the store. Store seems very kind. The pharmacy is pretty disappointing. I have the flu. I called a couple times to make sure they had gotten my prescription and they were currently working in it. I walked to the pharmacy in 40 degree weather because I’m sick and want my medicine. Guess what? They don’t have it and haven’t had it and no other Walgreens has it. I’d love to have received a call about this before I walked 25 minutes in the cold both ways. They could have told me when I called them earlier that day too. Their lack of empathy and gross incompetence is upsetting. Please don’t go here you guys. HEB is right down the street and is so...