Powerup Rewards Members and Exchanges BEWARE. Today I went to return/exchange (2) games both priced at $15.99 = $31.98 + CA sales tax $2.96 = $34.94
I also had a $25.00 rewards certificate towards (1) item and a $15.00 rewards certificate towards (1) item. I picked up (3) games:
(1) for $15.19 + CA sales tax $1.40 = $16.59 (1) for $27.99 + CA sales tax $ $2.59 = $30.58 (1) for $30.39 + CA sales tax $2.81 = $33.20
First of all my $34.94 should have been credited and then the $33.20 game should have been deducted leaving me with a credit of $1.74
Second my $15.00 rewards certificate should have been applied towards the $16.59 game leaving me with a credit of $.15
Lastly my $25.00 rewards certificate should have been applied towards the $30.58 game leaving me with a balance due of $5.43.
Instead the employee charged me a balance of $12.07 meaning I overpaid by $6.64 for no reason other than the store wanted to add more sales to the daily total and therefore decided to apply my certificates incorrectly and did not refund my original sales tax from the (2) original game purchase exchange.
This is immoral and unethical and this employee...
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