GameStop — Local services in La Presa

Powerup Rewards Members and Exchanges BEWARE. Today I went to return/exchange (2) games both priced at $15.99 = $31.98 + CA sales tax $2.96 = $34.94

I also had a $25.00 rewards certificate towards (1) item and a $15.00 rewards certificate towards (1) item. I picked up (3) games:

(1) for $15.19 + CA sales tax $1.40 = $16.59 (1) for $27.99 + CA sales tax $ $2.59 = $30.58 (1) for $30.39 + CA sales tax $2.81 = $33.20

First of all my $34.94 should have been credited and then the $33.20 game should have been deducted leaving me with a credit of $1.74

Second my $15.00 rewards certificate should have been applied towards the $16.59 game leaving me with a credit of $.15

Lastly my $25.00 rewards certificate should have been applied towards the $30.58 game leaving me with a balance due of $5.43.

Instead the employee charged me a balance of $12.07 meaning I overpaid by $6.64 for no reason other than the store wanted to add more sales to the daily total and therefore decided to apply my certificates incorrectly and did not refund my original sales tax from the (2) original game purchase exchange.

This is immoral and unethical and this employee...

So I went in today to try and exchange my headset I had for a better one but the employee stated that I couldn’t exchange nor get a refund because I opened the box, they have a 10 day money back policy but it’s irrelevant if you open the package. Look, even though I think that policy is ridiculous; GameStop makes their policies and that’s that, I get it. Essentially you can’t even try a product out to see if it’s gonna be for you or not. I’m just warning people who are considering purchasing items from GameStop, maybe shop elsewhere where the policies are more...

Came in to sell my sons old Xbox one and 2 controller since I got him the newest one. He kept trying to get me to take credit for the items which I came in for cash. I had to tell him 3 times that no I’ll take cash he kept saying how it will be lower I said that’s fine I don’t need anything from here so I don’t need credit. He had an attitude not sure why, Made me feel super uncomfortable how do you have an attitude cause I didn’t...