Discount Direct Furniture | Mattresses — Local services in Lacey

I love this store! I really hope they reopen another discount direct store location in the Lacey/Olympia area after they close, So sad to see them have to close after it feels like they just opened up here 🥺💔😔 I Didn't even know about this store until they opened this one in Lacey near us, and so when i visited my sister in lakewood I went and checked out the lakewood location and it was NO where near the Lacey location; Lacey location beats the lakewood store on alot of aspects; prices, inventory, cleanliness, space, vibes, staff, and so much more!! when they first opened they offered if you find a lower price on an identical item they'll match it and beat it by 10%! That's so awesome, and the furniture offers military discount which is 10% which pretty much saved many some $ (proof with ID). aside from thier already good deals, if you know your prices for things you’ll do very well shopping here - some items are "too expensive" to be considered "discounted" & other items were so affordable! you can find almost anything you're looking for here! And for an affordable price at that. They have a loyalty program which i signed up for, I'm a regular (atleast i consider myself one; in there every other day! When they opened Lol) and I am for sure going to miss this awesome store! And thier staff. Please come bk to us soon 🙏 Side note; Our cashier Angelica aka Angie is awesome ! 🫶💙💕 Love that lady. Eric on merchandise was qlso very helpful informative and friendly. much more to say but will cut it short here.. overall this Lacey store and it's staff, prices and inventory are my favorite and will always be, please consider opening another discounted merchandise store here after you close ! Xoxo a...

I would say the store is good and bad. They have a good selection, but they also sell broken and defective furniture without warning.

First, the good:

If you're like us and want to test furniture before you buy it, this place offers the best inventory of reasonably priced couches, chairs, and sectionals in the Lacey/Olympia area. While you might not find the bargain-basement prices some second-hand stores occasionally offer, the furniture here appears to be in great shape and generally priced well below MSRP.

Now, the bad:

If you're buying clearance items, be absolutely certain about their condition before you finalize the purchase. We recently bought a 6-piece Abbyson Teagan leather sectional from this business. It was extremely comfortable and appeared to be in good condition. The price they listed seemed reasonable for a used model with some signs of wear and tear.

Unfortunately, when we got it home, we discovered that the frame of one of the sectional pieces was snapped in half (see picture). While we understand that clearance items are sold as-is, this type of severe structural damage feels like something that should have been disclosed as it was clearly something the staff knew about. It was just our bad luck we didn't sit on the broken section of the couch when we were testing it in the store.

Overall, this store has a good selection, and we would actually recommend it for anyone seeking good-quality used furniture. Just take extra care to inspect clearance items closely or ask specific questions about their condition...

Update- Went back in and Ms Wendi had her manager fix it without issue even though it was 9 days since the purchase! Also dealt with ang on the other side, awesome customer service! Will be back!

Well.. I thought we were happy with our purchase until delivery Wednesday (my son has been extremely sick all week so I haven't been able to go back..but when they dropped it off was when I looked at the paperwork and realized) tommy wanted me to leave a review.. as far as the service.. great! Very friendly people! BUT he was explaining so many things at checkout it distracted me and we didn't notice he didn't give us our "discount" on the couch! I'll be going in today since my son is better.. I'll come back to change my rating if they fix it and give us our refund! They had a huge variety and the other side was another store that we didn't even get to look at! But they have a big selection of "discounted" (older things) they say they offer an additional 10% but you have to apparently watch out for the discount! As far as the product we bought.. the pull out bed part doesn't match up to the frame so it falls inside on one side not there fault as it's likely an error on the brands side.. (hopefully my husband will be able to fix it himself since it's just a bracket or screw that's needed) we are happy with the couch itself, it is everything we needed and tommy was very helpful until it came...