Have been going there for the last 20 yrs. Never had a bad experience until this last time last week. The salesperson (I believe her name was Ardis) was very pushy. I told her that I would look for her when I saw something I wanted to see. She followed us everywhere. My husband ended up buying 4 pieces of jewelry. The 4th piece was a surprise for Christmas Everything was thown into the boxes when I opened them at christmas. The surprise gift was a very expensive bracelet. I was very disappointed that nothing was wrapped properly and just thrown into the boxes when I opened them at Christmas. I just felt she was just interested making a sale. She will not stop me from going there but I will never go to her again. Everyone else that I have dealt with has been a pleasure...
Read moreMy husband went into this store at the last minute looking for a gift for my upcoming graduation. We spent a bit of time in there picking just the right necklace charm for my accomplishment. The piece I decided on had to be ordered and was likely a 7 day turn around. To our surprise the piece arrived the very next day and before my graduation. When I picked it up and thanked them they told me that they called he company after ordering to put a rush on it because they could see how much it meant to us. Thank you for your amazing customer service and personal touch. We will be returning...
Read moreI have been a customer of this Jewelry Design store since I moved to the area in 2002. They were recommended by my father who had become a customer since the store was opened up. Through the years they have consistently provided friendly, professional, trustworthy, and excellent service. Whether it be that I need to get a post for one of my earrings, or I'm looking for that special ring that my husband said he'll buy me for our anniversary, I have been treated with respect and warmth. I highly...
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