Bevo's of Lafayette — Local services in Lafayette

I rarely leave reviews, but this experience warrants one.

I have been a loyal customer of Bevo’s for years and have spent a considerable amount of money here because I believe in supporting local businesses. After receiving a message promoting your special sale and complimentary mimosas, I encouraged my family to shop with me — only to be met with extremely disappointing service.

When we entered, there was no acknowledgment, no greeting, no offer of assistance, and certainly no mimosas as advertised. We walked the store completely unnoticed. When I finally stopped a sales associate, she placed me in a fitting room and never returned to check on me, offer additional sizes, or provide any follow-up. This is not the first time I’ve experienced this lack of customer service at Bevo’s.

As a business owner and a nurse of 22+ years, I understand the value of excellent customer service and the impact it has on customer loyalty. The bare minimum was not met. It is disheartening to continue supporting a local boutique that repeatedly fails to make customers feel welcomed or appreciated.

I am providing this feedback in hopes that management takes it seriously and makes improvements. Without meaningful changes to the customer service experience, I will have to reconsider returning or recommending Bevo’s...

My daughter graduated from Lsu. So I wanted to take her shopping for new clothes at Bevos. There were two ladies working in the boutique. They were discussing leaving early because of the weather. After trying on a few outfits, the younger lady walked over to us and asked to take so of the clothes that we were not interested in. Fifteen minutes late and a few more outfits. The older worker with blonde hair was extremely rude. She spoke to us ugly and said...we need to wrap this up and take some of these clothes from you. I will never...

Went in dreading what most women dread when their body isn’t just right. Clothing shopping! Was greeted immediately by Lizzy and made very comfortable looking for selections.I am very picky and very self conscious right now. She was very patient and attentive to getting me more options or sizes. My dreaded experience turned into me finding so many more options and I can’t wait to go back. Ladies, this is your store for cute clothes and wonderful...