Five Little Monkeys - Lafayette — Local services in Lafayette

I called them on 12/12 to inquire about a toy. They told me they don't carry it, but would request it from another store. Awesome! I called multiple times thereafter to find out if they'd received it. Once, someone picked up (!!) and said they'd find it and call me back. Not sure what the previous person had done, then? They never called back. So I called another store in Berkeley who was INFINITELY more helpful in locating the toy and then called the store that actually had it in stock - the Berkeley 4th street location. They held it for me and I drove there to pick it up. This is after over a week of getting absolutely nothing for I can't imagine what reason fro the Lafayette store. I picked up the toy on Weds. They just called me today, Saturday, to tell me their numbers were off and they didn't have the toy in the company's inventory anywhere. 😂 What a mess! The chain should be grateful they have SOME great stores and reliable staff...

Wonderful selection of toys for every age (0-100), interest and budget. Prices are similar to big stores (e.g., Target). It's a good place for kids to play and explore. I especially like that they carry a good selection of books and activity/sticker books. We will probably give gift cards for the holidays so recipients can choose their own toys in person; it's a memorable experience.

Parking is easy but can be tight for SUVs. Otherwise there is street parking on Moraga Road. Pro tip: Bring coins if you are making a quick visit and don't want to pay the $1.50 credit card minimum for the...

We love that there is a local toy store. We frequented the Walnut Creek location regularly. The reason for the poor review is the staffing at this location. On several occasions the location has been “run” by a particular person with a challenging disposition. On these days, we don’t shop there. Additionally, this disposition seems to filter to other personnel. We have been in on other days and the experience is pleasant. I feel bad leaving this feedback and we want success for small businesses. We hope for a renewed service approach from this person or a...