I am not sure what anyone sees in this place. I have only been there twice, and both timed totally sucked. Both times I bought a burger to go, so when they screwed it up I could not get it fixed. The first time I ordered my burger medium-well, and it was so rare I actually ended up throwing it away (believe it or not. But totally raw hamburger meat grosses me out, call me crazy call me zany.)
The second time (today) I ordered it well-done to try and avoid the previous problem, and I ordered it in a lettuce wrap with cheese and avocado added. That plus a plain ice tea (nothing else) came to $17.21 !!! Seventeen freaking dollars for a single hamburger? It better be the best thing in my life at that price.
Again I took it to go. When I got back to my office and opened it, they had failed to put the avocado (which was a $2.00 upcharge) and cheese (another $1.00 upcharge.) On top of that, this burger was very small -- it was a five-bite burger. I am not a burger expert, I probably buy 3 a year max, but for $17 bucks I at least expect to be full after lunch.
The manager was very nice on the phone and refunded me for the missing avocado & cheese, but I will still never go here again. These people have ONE JOB -- making a hamburger extremely well. And they do not even make it average. I am shocked they are still in business. Why does...
Read moreRead more'22/2 1st time customer/review: -- This open, airy, upscale burger joint hits the spot! Plenty of inviting, chic indoor dining (including at the bar where craft brews & wine pour) and outdoor. -- Great artisan burgers ($10-$14) with fun sweet potato fries & zucchini onion haystack "Fries" options ($4.50) beyond the standard Russet Fries. Head over to the Season Veggies (broccoli and brussels sprouts dishes all gussied up) at $7 are a palate pleasing sensation along with the Seasonal Soup ($6.50). Beverages delight as well ranging from artisan sodas ($4.50) to teas ($3.50), Kombucha ($4-$5), and shakes ($6-$10). -- Pricing: Ya get what ya pay for, and this is worth it. Bring the credit card $$, as a burger, side, and non-alc. drink can weigh in at $24/person before tax/tip. -- Our to-go order (made/paid online) was made right, hot, and ready when we arrived. So, just a hand-over of the bag was all the interaction needed to walk out with amazingness awaiting out taste buds. Do check if need utensils & napkins before walk off. -- The trendy vibe is quiet, so good for hearing impared. -- One big screen tv, but no volume. -- Two, large, single-use, unisex bathrooms as walk in the door to the left, plus plenty of high chairs. -- Parking: plenty in shopping center, but metered. None up front, so be prepared to walk some. . I highly...
Hit up Rome Artisan Burger for an early dinner on Saturday—practically had the place to ourselves at 4pm. Plenty of parking, which already puts them ahead of most spots.
The Order
Went with the chimichurri burger and their famous haystack of onions and zucchini. My fiancé grabbed the lettuce-wrapped turkey burger with sweet potato fries, plus a refresher (free with their loyalty signup—smart move).
The Verdict
The chimichurri burger? High-quality beef with interesting flavors, but honestly, sometimes a great burger doesn't need the fancy extras. That haystack looked Instagram-ready but arrived swimming in grease—definitely a sharing situation, not a solo mission. Should've stuck with regular fries.
My fiancé's turkey burger was a winner though, and those sweet potato fries disappeared fast. The refresher was apparently "amazing" according to her enthusiastic review.
Bottom Line
Counter service keeps things moving, there's nice patio seating for sunny days, and you can tell they're using quality ingredients. It's not going to blow your mind, but when you want a solid burger without the fuss, Rome Artisan delivers. Just maybe skip the haystack unless you're sharing.
Perfect for: Quality burger cravings, casual dining, patio weather Skip if: You want mind-blowing flavors or hate counter...
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