Torrid — Local services in Lafayette

i moved from california 6 months ago to indiana. i’ve been in DESPERATE need of new bras but been putting it off for months. i finally bought a couple online yesterday & did an in store pick up to find out when i got home they were too tight & small. now i know my bras were old & worn in but figured my sizing wouldn’t be too far off from what ive been wearing for several years only to be proven wrong. i came in today to exchange them for a bigger size not even sure what size i would need. Ariana greeted me the second i walked into the store. when i told her my issue she asked me questions about how they fit & helped me find my new size. i haven’t had a bra fit so amazingly in over 6 years. hands down one of the best associates ive ever had the pleasure of meeting & assisting me in shopping through all the torrid’s i’ve been to over the last 13 years ive been shopping with torrid. if you’re ever at this torrid & she’s there highly recommend asking her for assistance. she is wonderful, patient, extremely kind & sooooo knowledgeable with what fits different body types. i will be back for sure for future attire i need knowing im in good hands at...

Pretty disappointed, drove 40 minutes on my one day off to go shop in this store and on the door it says, "temporarily closed." The employees are walking around inside, moving merchandise around. I had even checked the hours ahead of time to make sure they were open and as my photo attached shows, it says they are open. The sign on the door said to check the status of the store online but that wasn't accurate as of today. Makes me less inclined to put my money into this store if they aren't going to be open during normal hours as outlined on their Google maps if I have to drive 80 minutes round trip...

The store is great a lot of nice items in there but don't like the fact that can't get the correct help or information when ordering something an item I bought did not fit. So I took the item back into the store told her about it she refunded it reordered the same item off of their website told me it would fit she ordered it in a different size and swore that that was the size I needed it did not fit either and...