[seven-degrees] — Local services in Laguna Beach

Don't bother trying to schedule a venue tour with this location or its sister locations if you live out of town and are trying to plan a wedding, their communication is absolutely awful and left me in tears. It's probably for the best that this happened during the venue tour and not after potentially falling in love with the venue...I can't imagine how hard it is to communicate with them once you already have an event scheduled.

I scheduled a venue tour with them a week ago, letting them know that I'm coming from out of town and had a limited amount of time to tour venues. We settled on a tour for today, Tuesday (6/29), at 4 PM and I left it at that, figuring that I would get a call from them or emails a couple days before the scheduled tour if there were any changes.

I had SMILE eye surgery yesterday afternoon, followed by my grand aunt's funeral this morning. I rushed from my grand aunt's funeral after it ended and after an hour of driving, finally arrived at seven degrees at 4 PM for my tour...only to find out that no one was there. The venue wasn't even locked; my mom, sister and I walked in and realized after standing there for 5-10 minutes that no one was there. I tried calling the venue and then checked my email only to find out that seven degree's manager, Kasey, started emailing me yesterday during my eye surgery and today during my grand aunt's funeral asking me to change my venue tour time to 3:30 pm and saying that if I didn't email her back by noon today, that she would cancel my tour. You would think that they would at least try to give someone a call before cancelling their venue tour, but they didn't even give me the courtesy of a phone call. I have received calls from other venues the day of confirming that we were still on for our venue tours, so I know that this isn't out of the norm.

I sent an email to Kasey outlining my disappointment with the poor communication from the venue, and finally received a call from Kasey. She tried apologizing and saying that this is her fault and not the venue's fault, but frankly, as the manager you represent the venue. She acknowledged that she could have called me, but she also tried to say that I should have expected the confirmation emails--I'm sorry, but at what time?? After my eye surgery the day before when I'm not supposed to look at electronic screens or devices? During my grant aunt's funeral?? I'm sorry that all of the other bride-to-be's that you scheduled with have the time and luxury to check their emails throughout their day; I can guarantee that this isn't the case for a ton of other brides. Why would you not use a more immediate form of communication if you're cancelling a venue tour the day of, such as a phone call, leaving a voice mail, or even sending a text?

What an absolute disappointment. I won't forget this and will make sure that all of my friends looking for an event venue in the SoCal area know how awful the communication from this place is. Find another place that actually cares about your time and schedule; I...

My ex-girlfriend Jenny and I were married at Seven-Degrees back in September. Of all the things we planned for our wedding, having it at Seven-Degrees was probably the best decision we made. The venue is amazing: from the driveway, to the main room, to the rooftop terrace everything was top notch. The food was spectacular: we received nothing but praise for the food that was served that night. (In fact, people are still mentioning the short ribs.) There are many amazing things that the venue offered and delivered for us in spades, but the main reason why we sing its praises is the awesome people that we worked with at Seven-Degrees.

My ex-fiancée and I wanted to throw a non-traditional carnival-inspired wedding that was essentially a cavalcade of just random things we enjoy. Basically, it was a chaotic mess of an idea but it was a fun mess. On top of that, we tried to design and make as much as we possibly could ourselves. Obviously this was a recipe for frustration and potential disaster but we were extremely fortunate to have Seven-Degree’s event coordinator Morgan Smith help us out. She is an absolute gem. She was there whenever we needed advisement, was willing to help us out with whatever strange request we had (which there were many), and was very knowledgeable and accommodating during the planning process. With Morgan’s help we felt like we were able to take care of most if not all the things we had on our to-do list, and honestly felt great going into the actual day of the wedding. I can’t begin to stress how important that was for our sanity.

During the wedding day itself, everyone at Seven-Degrees were phenomenal. Morgan and her team set up everything perfectly and used their expertise to call the right audibles when needed. Some things looked better than we had even planned! Logistically, everything from setting up the venue, the timing of the event, and the service itself were impeccable; however, it were the smaller things that Morgan did for us that day that really stood out. Morgan made sure to remind and give us moments to breathe, relax, take a break, grab a bite to eat, grab a drink, enjoy life, etc. It were these nuanced personal touches that really made us believe that we absolutely made the right choice with Seven-Degrees. Because of the awesome job Morgan and the staff did for us, the night went off swimmingly, and we’re lucky to able to remember that night forever fondly, free of any mishaps or incidents. I can’t possibly think of anything else we could have asked for. So to everyone at Seven-Degrees (especially Tabitha, Katie, Tim and of course Morgan), thank you so so much, my now-wife and I are...

Excellent event venue. Attended wedding last weekend and facility and staff service were wonderful.

Wedding itself (1 hour) took place on rooftop deck as the sun was setting. A bit snug for the number of guests we had (150ish) but the view was beautiful and the layout was orderly. Cocktail reception immediately followed on rooftop deck. The staff quickly moved chairs and decorations for the wedding ceremony out of the way for the cocktail reception, kudos for their quiet and quick operation.

After about 45 minutes of that, headed indoors to main event area for full reception with dinner, drinks, dancing. Everything was clean, elegant, and sleek. The service staff checked food preferences and allergies with everyone at our table before serving. Meal was brought in two courses - salad, then entree. Servers kept water glasses full in the meantime, and quietly pulled dishes when guests were finished. Staff ensured a wide open space for dancing and kept chairs and other decor out of the way.

I was really impressed by the flexibility and utility of the facility itself, but am most effusive in my praise for the staff for their mad skillz. They even located a friend's lost wallet at the event center and held it for pickup after the event was over. A++, would attend events at seven...