My wife and I had/have a need to visit a cannabis shop due to a very serious health situation that has arisen. We’ve been doing quite a bit of research regarding unconventional curatives, and so we consider ourselves moderately knowledgeable about the topic. We’d never been in a cannabis shop before, so we were a little apprehensive to go to one. Fortunately, there are several cannabis shops in our area, so we decided to set yesterday apart solely for visiting 5 shops that we had selected with the intention of thoroughly educating ourselves with regards to the available products, the shops’ atmospheres and the employees, .. so we could make an informed decision on which shop we would prefer to work with in the future. Although it wasn’t the closest shop to us, we decided to visit “The Healing Tree” in Lake Elsinore because the name indicated that they clearly appreciated — and so, likely emphasized — the healing aspect of cannabis products. To describe our visit in a nutshell, both my wife and I agree that God led us to this shop! Everyone was SO knowledgeable and helpful and friendly [ .. genuinely friendly, not just contrived “merchant/customer” friendly ]. It felt as if we were talking with family .. who just happened to be total experts in the cannabis world. The owner was also there: also one of the most genuinely friendly and genuinely caring and gracious people I’ve met in a long time. The other shops might have been great too ( .. we don’t know.. ), but when we walked out of this shop, neither of us had an ounce of desire to check out any of the other shops, even though that was our original plan and even though there are other shops closer to where we live. Why bother checking out anywhere else when this place scores “100” out of 100?! Even though there are a lot of fine businesses and restaurants out there, I don’t typically write online reviews, but our experience at “The Healing Tree” was so clearly exceptional — not only from what we expected from a cannabis shop but from what we normally expect from ANY store — that they are well deserving of my time and effort to let others know that they are an...
Read moreI recently visited The Healing Tree dispensary, and I must express my disappointment with the overall experience. While I had high expectations based on their reputation, the service I received fell significantly short.
Firstly, the staff appeared untrained and uninformed about the products they were selling. When I asked for recommendations based on my specific needs, the responses were vague and lacking in depth. It felt as though the employees were more focused on making a sale than providing genuine assistance or guidance.
Overall, my experience at The Healing Tree was underwhelming, and I cannot recommend it to others seeking quality service and knowledgeable staff. I hope they take this feedback seriously and work towards improving their customer experience in the future.
Also the owner or manager who ever he is "darren" is a...
Read moreOrdered for delivery. Said 30-60 minutes. Almost 2 hours later get the order. Order 5 pack jeeters. Got 1 gram. Called to say part of the order was wrong. Female tried to tell me I am wrong I picked the 1 gram and thought I did. Told them the receipt says 5 mini jeeters. She doubles checks then apologizes to me. Like no you guys messed up. She even got the name wrong on the order and the delivery location. Proceeded to try and give me money back in credit. No you can tell the driver to turn around and give me my money or someone will deliver the right order. They all sounded so confused. I get it you're high but if you can't function wait until after work. They did end up bringing the right order but this was after 9 pm at this point then the driver expects another tip. Nah ask your butender...
Read more