Top Ten Fashion — Local services in Lakewood

I came in to shop to see what they have and was looking through their casual dresses. The employees / owners are paranoid af.

It was obvious they are paranoid of shoplifters. It is NOT fair to wrongfully assume your customers will steal. I feel bad for the owners as they must have had these issues before, but you CANNOT expect to have a good business if you don't trust your customers. They were hovering over me while I shopped and told me I couldn't try anything on in the fitting rooms after telling me the minimum was 3.

Then 1 minute later, the employee told me there is no longer a fitting room. They are using the obvious fitting rooms for "storage" and I can only buy/return items later.... then a few minutes later told me I can try on clothes.

From an honest shopper who has no need to steal from anyone, this shopping experience SUCKED. I was even worried about using their fitting rooms out of fear there were cameras in the fitting rooms bc they are sooo paranoid. After the employee realized I wasn't there to shoplift, he was really helpful and (kind of) apologized on my way out.

Until they chill out, don't bother shopping here unless you want to be followed and your every move watched like a hawk.

In response to Owners reply below:

That is NO excuse to treat your customers. I understand there are different traditions in your Korean culture, however, you have COUNTLESS reviews letting you know that is NOT okay and made us feel VERY UNCOMFORTABLE. Don't justify your actions. Validate us, make a change to your business strategy, and adapt to your customers so you can have a successful...

If I can give them negative Stars I so would a lot of the negative reviews on here are so true I had someone buy me a pair of shoes and they were too small and I took them back and try to exchange them and after trying to find the right pair because they are pricey but the way the material and shoes are made are poor quality she got snappy with me because I did not like the ones I looked at after I tried them on then the ones I picked out were a lower price they made us still pay money on top of what was already paid. I could have got better quality shoes from Ross or Walmart for a lesser of the price they charge. On top of that I went to bring the shoe back because I wore it for 5 minutes and the strap broke off. But they want to do nothing because they don't do refunds and they don't do exchanges I'd advise you not to go shopping at that store unless you want to be robbed of your money. And the responses back to anybody's reviews on here if you take a look or nothing but cut copy and paste they do not value their customers they do not...

My husband and I were getting our tires done, we decided to look at what they had. As soon as we walked in a man on the phone came from behind the counter, I asked him where kids clothing was. He pointed me and while on the phone continued to follow us to that part of the store. He stayed there on the phone watching us, as we looked around, he finished his call, asked us what we were looking for, we said girls clothing, he said they had mostly boys, while still hovering over us watching every move. My husband and I are not only older adults, but we are financially fine and had no reason or would try to steal any of that merchandise. We decided we didn't want to continue with the obvious racial profiling and just walked out, again while being followed by this man. I saw a few sweaters I wanted, but did not want to waste my money on a business that is so obviously biased. The man was blatant. He didn't even try to be discreet. I see why the store was empty. Who would want to shop at this place? If I could give this place negative...