Chips Casino Lakewood — Attraction in Lakewood

they have a new spot open for parties. COMPLETE SCAMMERS! told us that the decorations were free, and that they’ll just do it and to let them know the colors we’d like. Said that they spent $1000 on the decorations……mind you the biggest part of the decorations were a handful of balloons and a white curtain for pictures. We gave them the paper of the food we wanted to be served after looking at their menu days before, the day of the party they decided to tell us that they did not have 3 of the menu items we chose. The main person who set it up was not satisfied with the service and was giving them a tip, the staff were not appreciative of the tip amount and argued that they should be given more. Continuously added more onto the final bill after telling us weeks before that this and that was free or of service and ended things an hour early bc they got angry after the person who had rented out the place spoke out on how the bill was unfair and felt a bit scammy. Overall, it was our first time, and our last. Would not recommend to family or friends, just a waste of money. Would recommend to my...

The bartenders need to have a better communication line and better understanding of what is allowed and not allowed. I called in a week or so ago to order salt and pepper pork chops. I was told from a newer bartender that to go orders were not allowed. And I would need to come in and order. I was a little irked but I quickly explained that this wasnt my first time ordering through the phone. But she insisted that no to go orders were allowed. A few days later I call again in hopes to get a different bartender but no I got the same one. She explained the same thing over again. But then asked to put me on hold. While I was on hold I could here her discussing with a waitress that she was told by so and so it was allowed to take to go orders. The waitress, who is jenny by the way, told her she does it all the time. At this time jenny got on the line and gladly took my order. When I came in I tipped jenny 10 bucks for taking my order and not giving me a hassle. When patrons here no you can't order to go it's a...

0 stars should be an option. Friday 4/25 was our first time visiting this place. My friend and I walked up to the bar, I waved at the bartender and made eye contact, I could see she was finishing up a drink order so I figured she’d come over to us next since everyone at the bar already had a drink. Did she? No she didn’t she walked right passed my friend and I and took the order of two other people who walked up to the bar right next to us…so again we waited and waited…she never took our order, she kept walking right passed us and then walked over to the kitchen. We left the bar and went back to our table and sent our other friend to the bar to order and she did the same exact thing to him completely ignored him and left him standing there at the bar waiting. After that our party of 9 walked out and went somewhere else. Horrible first impression, I suggest hiring bartenders that want to make money and are friendly. She sucked and could’ve...