Marshalls — Local services in Laredo

Today I went to Marshals, as I got to the register during my transaction the lady at register 1 asked me if I wanted to get a marshals credit card. I declined and informed her I used to have one and I just stopped using it. It was around 3PM and she was wearing glasses. After I said no, and she finished my transaction I was about to say “thank you have a go-“ that’s all I got to say. The lady proceeded to say “bye, bye,bye,bye,bye” in a condescending and slow tone…until I walked away. She didn’t let me talk, I had to even bag my own items because they were falling out of the bag. What if I would’ve changed my mind? That could’ve been a card for her but instead I left with no credit card and no good experience. This is actually the worse customer service I’ve had a retail store. I love marshals….. I take my family members when they come out of town, my friends when they need clothing or house hold items and decor. If you’re looking for a better customer service experience take your shopping and money elsewhere. I hope she wasn’t a manger because what type of example are you setting for your employees? And if she’s not a manager what type of people are being hired? If you apply for a customer service job, and you cant do the customer service part then what are you doing there? It sucks because I love Marshall’s and it takes one and experience to ruin the amazing experience that has been built for my friends and family over a “credit card” throughout the years. I hope there is retraining involved and action so this doesn’t...

Marshalls is Burlington, Ross and T.J MAXX Little note: These companies actually sell brand name clothing. Once the Mall is not selling a certain product, and the season is nearing they have a bid! This bid is for the companies that I mentioned above. They bid on the product and then they take it and mark it down to production pricing. So if a Nike shirt costs at the Mall 80$ you'll only pay like 20$ to 16$. And they to...

Hello, I had an overall amazing experience at this Marshals. I was greeted by an enthusiastic young gentlemen , Mr Vielma, almost mistakened him for the manager due to his great professionalism. Great clearance items and friendly dressing room staff. In the last 10 years of shopping here this is the best customer service I’ve seen so far. Thank you marshals for all you do for Laredo, these prices...