They're perfect when you're signing a loan and getting your furniture. They deliver fast and the furniture in my opinion is great. BUT if you don't want to be harassed I would recommend somewhere else. My payment is due on the 15th. December I emailed them to run my payment on 12/12/16, in November I emailed them 11/10/16 to run my payment, 10/16/16 to run my payment (1 day after my due date), etc. Well today Kevin decided it was necessary to leave me a voicemail "this is an urgent matter and we need to see you in the office today". As if i was 1-2-3 months past due. When I called to see what was going on Derrick advised that the call was made because I was ONE day past due. Even if it's ONE day past due why would I need to go into the office? I worked for a finance company and we didn't even call our customers (who were driving our cars) if they were 1-3 days past due and IF we had to it was a courtesy reminder and would never advised it was "URGENT". Then tried to fight me about my complaint - "well you've been late several times". Sorry for being 1 DAY past my due date. If Kevin was giving me a courtesy reminder I wouldn't be upset right now. I understand we all have a job to do. But it's unnecessary and a shame because if they didn't harass people over being one late or handle things so unprofessionally; especially a person with a good payment history they would of continued to have my business. Because I need a new bedroom set. Go to Aarons or Ashleys furniture. I am waiting back to see if corporate can call me. Please read previous reviews because they weren't being dramatic. I saved the voicemail that Kevin left me just so I could show how unnecessary it was. I have kept all my emails so I have a paper trail on when I told them to run my payments. If you do decide to get furniture through here I would recommend that as well. They are extremely defensive, they don't understand when you try to express a problem and they will only try to make...
Ā Ā Ā Read moreI done just received a phone call saying that I didn't make any payments inwhich I did in a week advance. I had gotten the same phone call last month saying the same thing and this guy has the nerves to say that he has been doing this for nine yrs and he has never seem to have this problem. Last time I check it's not my problem and are the customer always right this could have been settled in a totally different way but this jerk made it seem as if I was a liar! I am soooo pissed right now I liked Jason alot better he understands and willing to get it correct instead of bragging about the amount of yrs he has been there! I will not I repeat I will not EVER recommend anyone to buy not even look through the windows at this place!!! Very rude, impatient, and most of all very unprofessional!!! Take your money else where plz believe me when I say...
Ā Ā Ā Read moreBeen a customer for about 15 years at different locations around Florida! I currently use the Buddy's on Missouri! I love this place, was slightly dissapionted today when looking for a computer, but policy's have changed, and I understand! I have never had any issues with my furniture/electronics! I have paid off all but two of my agreements! I love Dawn she is so friendly and is super sweet to my kiddo! Never had any issues with delivery, payment, and or product! I highly recommend this store, we will continue to come back and buy! Only complaint I would say if I had too... Is at time of signing the agreement they frown apart not taking the plan they offer for protection and other stuff... I always tell them agressivly I don't need the Buddy's Plan! Got to give it to them...
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