
❇️❇️❇️UPDATE: August 8, 2024.
Been hearing from many friends how awful the management is treating the seniors who used the Silver Sneakers program. This group is absolutely NOT a community business. They do not value customers or their needs.
🔥🔥🔥UPDATE: July 26, 2024.
Your rudeness and insensitivity is mind blowing. My review is based on my friends who can no longer use your facility.
True, I personally have not been to your facility in 2 years. That is because 2 years ago I was quite unwell where I was given a year to live and qualified for Hospice. I am homebound l, on 24/7 oxygen and a Walker. So ridiculing me does not solve the issue. I’ve sent you 4 emails to clarify my position. Attacking me personally is not a smart thing to do, especially when I’m voicing my opinion for the community.
Instead, if you truly cared, you would have listened and heard what the thoughts and feelings of the people in the community want you to express to you. I have not been rude, just factual. So what did you do? You decided to sit in the gutter by taking it to a personal level and attack me personally
Actually, now I’m delighted my friends will no longer be using your facility. I feel better knowing they will never be subjected to your ridicule as well. ——————————- Cody & Jackie McNiel, owners Fitness One
The treatment of our seniors by organizations like Fitness One is nothing short of a tragedy unfolding before our eyes. As a 78-year-old disabled widow who depended on Silver Sneakers, I'm not just disappointed - I'm devastated. It's absolutely heartbreaking to witness how the almighty dollar has become the primary concern in caring for our nation's elders.
I recently spoke with 22 local seniors who frequent your Las Cruces facility, all of whom rely on insurance-covered Silver Sneakers programs. By rejecting Silver Sneakers, you're not just inconveniencing these individuals - you're actively jeopardizing their health and well-being. The exercise they receive at your facility isn't a luxury; it's a lifeline.
If profit is your sole motivation, then you've betrayed the sacred trust placed in you to serve our senior community. You receive compensation each time a senior visits - so I implore you to consider: what truly is the cost of allowing a senior to participate in a daily class? Your overhead remains constant, with or without our presence. The marginal cost of our participation is negligible, yet the benefit to our health is immeasurable.
If your organization values seniors only for their impact on the "bottom line," then you have no business claiming to be in the health improvement sector. Our group of 22 seniors, who currently use your facility, implores others to seek out places where we're genuinely appreciated, rather than being seen as just another opportunity to siphon away our hard-earned social security funds.
This isn't just about business - it's about the dignity and health of an entire generation. The choices you make today will echo through the lives of countless seniors, their families, and our community as a whole. We urge you to reconsider your stance and remember the true purpose of your organization: to foster health and well-being for all, regardless of age or...
Read moreI am a former member of Fitness 1 and a new member at 310 Fitness. In the the beginning of 2023 I decided to cancel my membership at Fitness 1 due to a multitude of reasons. To name a few one being personal, I moved to a new apt complex and the prices were exclusive and I had to adjust my finances. With that being said however canceling my membership was something I already had in mind prior to moving. The gym was in bad shape and It was not well taken care of. How many of you remember the constant walk around the buckets of water leading into the men's bathroom? (more on the current state of the bathrooms soon..) What about the equipment that was always out of order? and the staff that well you already know that. So, for this and a few other reasons many of you have already stated I ended up cancelling my membership at Fitness 1. And let me tell you. Once I was gone, it felt like a weight had been lifted off my shoulders. I felt free. I started working out at my APT complex which had a 24/7 gym and at my job which also has a 24/7 gym. It was nice for a while until.. I started to get that feeling again. The feeling of missing "home". That gym was my home away from home for nearly 7 years prior to cancelling. I'd go back every now and then and pay for a 24hr pass and just see how things were. Nothing changed much tell you he truth.
Not until 310 came around.
I say all that to say this. I recently went back to the old Fitness 1 which is now 310 Fitness and decided it was time to come "home". I saw online somewhere that it was under new ownership and I heard about the changes the new owners were making and I decided i needed to check it out. So I paid for a 24hr pass and really thought about what it would be like to comeback after being away for more than a year and a half. And tell you the truth from my perspective the gym has a different vibe to it. It just feels good. The staff is great and they are eager to help and do their part to accommodate members. The new equipment speaks for itself with the addition of the cold plunge which I think was a smart move. I've only been back less than a week but I look forward to going to the gym everyday and doing what I love to do and that's fitness. None the less they're some downsides to the gym not everything is perfect. Not gonna lie it feels a little crowded. There's a lot going on in the weight room especially where the dumbbells are located. Over in the "active zone/green zone" it looks like somebody's garage. There's just a bunch of random stuff in one place like they don't know what to do with it and it's just taking up space. And lastly going back to the men's bathroom they still stink and it needs to be properly deep cleaned. I'm talking about each individual locker top and bottom. I got out the cold plunge yesterday and tossed my shirt on top of the locker and when I pulled it down a bunch of lint and dust came down with it, as if had never been cleaned before. I think the new owners can do better and I am sure they will do better. It has only gotten better. Overall I am glad to be back and I would recommend this gym to anybody wanting to seriously commit to fitness and health. By far the best gym in...
Read more** UPDATE 11-7-24 joined the City regional aquatic center. New place, huge windows, hoist machines. A BUCK A VISIT FOR SENIORS. Nice everything. Bathroom pool rocks, too! A bit of a drive from home, but who cares. Best kept secret, that’s for sure!
(310 fitness) While I loved the pool and the new cold plunges, frankly I never used them. So when 310Ftness took over ~ they seem not nearly as friendly as the old owners and are only posting “Can & Can’t Do” rules of the gym along with class times.
I went to PLANET FITNESS yesterday, enrolled in the silver sneakers membership and it ends up costing $10.81 Per month. That is for the full use of the gem and is normally a $25 a month fee. I’ll take it. No pool or cold piunge but WTH. Changing my rating to two stars on 310 fitness just because of all the faintly nasty posts about rules. No frills.
Here’s the deal. The old owners were wonderful couple but clearly burnt out and needed to get out from under the business at Fitness One. The McNeil‘s bought Fitness One and immediately started making some very positive changes, including really cleaning the gym. The men’s locker room was often just gross & actually had a bad smell because of mildew from the sauna and steam room. (The HVAC system in this gym has always been a problem, at least in the men’s locker room} * When the McNeals took over, they said they wouldn’t make any pricing changes. After running the business for a short time they realized (and this is my own assessment) that they could not continue the Silver Sneakers bargain monthly rate. I met Cody and Jackie and liked them immediately. Sometimes, a business owner is forced by cash flow realities to make changes. I am a Silver member. The biggest advantages of this gym are: proximity to my home and variety of machines. The difference between the old monthly rate and the new is about 27 bucks per month. It is never a good thing to go back on your word as a business owner, and, clearly the McNeil’s needed to make a change and feel that the potential loss of at least some silver sneakers is absorbable. Now I have the positive project of checking out some other gyms close by and seeing if the value of 310 Fitness is still there at $35 bucks a month. Cody and Jackie are sharp, they have obviously researched the average cost of a “full service” gym in Las Cruces. Don’t neglect to include the swimming pool, and cold plunge pools, also available here) BTW, I’ve never had a problem with any of the employees at Fitness One. The new owners are very quick to respond and want to keep past members. I can say with confidence that this facility is a good deal, including the change. The McNeils are not running a socially responsible business enterprise, and made the tough decision to raise...
Read more