I had never been to this location before but had just left DACC and wanted to know if there was a Caesar's location nearby because my daughter had wanted an extra most bestest allday so I went into my GPS and found that there was in fact a location on Sanoma. It guided me to a small shopping plaza on my right where I saw that it did say Little Caesar's on the sign that listed the businesses in that plaza. So I took a right and then another right and as I enter the lot of the plaza I don't see a little Caesar's but I did see another car drive around to the back of the building so I thought maybe there are more businesses on the backside so I followed and started to drive around the side of the building where the other car had gone and when I get on the side I see the car at a window stopped and I realized then that I may have found the drive thru for Ceasars. After the car pulls off I pull upto the window and I see a girl with maybe a reddish brownish colored hair, glasses and a fabric face mask on who was mopping I thing. I knocked on the window and when she looked behind her she rolled her eyes and then opens the window. I told the girl "I'm sorry was there a speaker I was supposed to stop at back there because I hadn't seen it" and she replied in a very smart ass tone "Yes this is a drive-thru!" I told her again I was sorry because I just didn't notice any speaker or menu and she looks in the direction behind my car and has an expression on her face that implied "how could anyone miss that big obvious speaker?". I ordered and payed but after she gave me my pizza she made sure to make a remark saying "You probably shouldn't be driving if I couldn't even see something as obvious as their speaker." I was taken back and so shocked by this rude remark as she had tried her best to make me feel as dumb as could be. I told her I'm not intoxicated or anything , I had just left class and I guess I wasn't looking for the speaker. I pulled out and was very offended by the comment and decided to look for the speaker I never saw to find out how I missed it. I quickly discovered why I hadn't seen it when I discovered that it didn't have any light on and the building sign wasn't on either and that's when it dawned on me that I was too busy looking up to find the actual business and that's why I hadn't been looking for a speaker but it was dark outside and the menu or speaker was completely dark as well so then I realized just how rude the girl working the drive-thru was when I was perfectly fine. The absolute worst customer service I have ever experienced! Never will I...
Read moreWish I would have read the reviews before hand. Ordered a simple hot and ready, got the window and the girl wanted to charge me for the extra cheese one. She said it would be a few minutes if I could drive around the plaza and come back to the window. Weird request but I said ok maybe they just need those few min to make it. Went around and saw the guy the was behind me earlier get his order, it was a good 4 pizzas. I thought to my self it should not be long now. I pulled up again they said it was not ready if I could circle again. I was asking to stay again, when then rude girl slamed the window on me. Not even a minute later some guy came out said its gonna be 8 min its still in the oven I asked him if I can just go inside to wait if it would be that long. He was fine with it so I parked got down. He handed the pizza to me the pizza when I got in. No joke the moment I parked and walked in lol. Turns out it was not even the one they said was in the oven it was warm at best lol. Place need to get there store in order and should not ask the costermer to jump hoops to get there food also should not lie about what they have just to get the extra cash. Sad vist won't be...
Read moreTheir service is what kills this location we tried to order a pizza via drive thru nothing was ready, we decided to try somewhere else. Unfortunately we were stuck behind 2 vehicles that were also waiting so we decided to place an order on the app. We waited 7-10 mins after placing the order via the app in the drive thru got to the window explained because they didnt park the cars in front of us we were stuck & decided to order on the app. The manger told us it would be 3-5 mins & asked us to park behind the store where there is no lighting, I told him I wasn't comfortable parking back there he said I can park in the front I told him it's been 3 mins for this conversation can I just get my pizza through drive thru, he said if I didn't move he would call the police, I asked him for a refund & he didn't give me a refund (still till this day) & I never got my pizza. He also said that I had to cancel my order in the app. Later I found out you can't cancel the order in the app. They have the worst customer service I've ever...
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