Walgreens — Local services in Las Vegas

Incompetent workers who haven’t the slightest clue about time management. Dropped off my son’s script to be filled yesterday and was very patient. I waited for hours and was told they close at 6pm. Come 5:30pm, the drive through and the line inside was from here to China. Returned next morning and observed 4 women workers walking behind the counter aimlessly like a bunch of chickens. I hoped to pick up my son’s meds then and was told it wasn’t ready and they didn’t even know when it would be ready. Others around me were told it would be a min of 1.5 hr wait. My patience was nonexistent at this point so I requested my scripts back to go elsewhere and was given nothing but rudeness and attitudes. I said a prayer and drove myself across town to Plaza Drug store with Mr. Elroy Aragon and he gracefully & kindly filled the two prescriptions in less than 15 minutes. I HIGHLY recommend anyone looking to fill prescriptions within reasonable time & with respect, to go tell The Aragons at Plaza drugs I said “hello” and that I sent you there. You won’t be...

The hospital called in my prescription at 2am. Of course had to leave a voicemail about my script. Pharmacy opens at 10 on Sundays. It is currently 11:30. Came to pick up my script. Was given two prescriptions that didn’t even belong to me. Belonged to someone else. First mistake. They didn’t even bother to check that I was the correct person. Then when I let them know their mistake and asked for MY prescription they said they didn’t have one. I explained that it was called in. Then they had the gall to say they don’t check their voicemail for call in prescriptions. Excuse me! Was then told I had to sit and wait for a minimum of 20 minutes while they check voicemail to see if I had a script. Absolutely appalling service. If you don’t open til 10 then someone should be in by at least 9 to check voicemail and fill scripts prior to opening. No wonder I never do business here. Unacceptable...

Pharmacy 👎👎🛑 needs ethical training, customer service training, and patient advocate training . Patients are suffering from this place.. it's not okay anymore to be treated and discriminated against from them. People who need help and are not getting it - need to report to the pharmacy corporate in ABQ. They protect us patients from this Walgreens. Look at the comments.. this Walgreens pharmacy is horrible to people. Reviews speak for themselves. Things need to change and corporate needs to be involved. We as patients have rights to be protected from the...