I have mixed feelings about this tour company. Pros: funny tour guide, beautiful views of Grand Canyon, and friendly empathetic customer service. Cons: Despite having a confirmation email they did not schedule me for the tour. Which is a breach of contract; however, the customer service agent was empathetic, apologetic, and was able to solve a problem that should have never happened in the first place. If you decide to use this tour company, DO NOT trust the confirmation email. You’ll need to call and verify that you have a seat on the tour bus. Hopefully management will figure out who messed up the reservation and fix it. The lunch was bland so I recommend eating a good breakfast. If you are taller than 5’ 10” these seats are not comfortable. Luckily I was able to ride in the front seat. Overall, I will not be a repeat customer and do not recommend since there is so many...
Read moreI did a reservation on Thurday to go Friday to the Tour, unfurtunelly my wife got sick with the covid-19 I asked them for the return and they told me that if I don't go I will lost my money and they want me and my wife to go and infect everyone in the tour in order to don't lost our money, I have been asking them to return the money for the restaurant and the bus and other money that wasn't use they said that they can't. it is unfurtunelly that they don't care about the safety of their employees and their client. Asking an infected Covid-19 client to go to a bus with at least 10 more clients it is unaceptamble. I asked them to give me two years to used my ticket and they denied. Be carfull when you book with those people they don't care...
Read moreIt’s an amazing experience, full of history, myth, and tradition. Wonderful trip that makes you not loose or get distract, it keeps you interacting with everything around. A very well designed dynamic that gifts you the view of such an amazing landscape. Very good balance of options delivered from the guide that kindly answer all questions and share with us amazing stories regarding the beauty of this attraction from the comfort of the van, making it a truly interesting place that enlightened the perception of how is the life of the native people that call that...
Read more