What a great experience. Our TV just died while watching the week before last and it wouldn't turn back on. It was just two years old so we began looking at repair shops. I stopped by another shop in Margate and the gentleman gave me a quote of $350. At that price it was just smarter to buy another television. I thought, maybe I'll just try one more shop so I loaded the 55" into our car and drove it to Perfect Television and Electronics. The person there couldn't have been nicer and helped me get the tv out of the car and said he would be able to give me an idea of the problem in a day or two. I got a call that evening and he was able to diagnose the problem and even test it out with a spare part that they had in stock. Their huge inventory allowed them to diagnose the problem adequately before ordering the part. I was given the exact price, they ordered the part and the tv was ready in a week. After the new part was installed the even tested it for another day to make sure it wasn't faulty. The technician even made some suggestions on the backlight setting for better viewing, better efficiency, and ideas for a new surge protector. I almost forgot the price was $150.00 less with a better diagnosis, quicker turnaround and better overall customer service. We have the tv set up now and it is working perfectly.
Don't waste your time like I did going to more than one repair shop - Just call these guys and let them figure out the problem. They are experienced, honest...
Read moreJust want to start by saying Chris was very professional from the moment he walked into my home. I have a 65 inch Vizio that the screen was turning black and all you could here was the audio after it being on for 15 minutes. I explained to Chris that it would stay on longer in certain picture modes. He new right away that the problem was a backlight issue that has become very common with tv's. I had the the picture mode in vivid which had the backlight at 100%. He changed the picture mode to standard which would turn off the backlight. He told me that to repair the problem would be around $350.00 or he could bypass the problem for $200.00. I said to him that I rather not spend the money to repair with televisions being so inexpensive now and days. None the less I really appreciated his honesty and payed for the service call. The TV has been working fine since he left it in standard mode and so far so good. Surprisingly Chris gave me a courtesy call the following day to see if the TV was still working. Now that's an old school quality that some businesses can learn from. On just Chris's customer service, honesty, knowledge and professionalism I will not hesitate to recommend Perfect Television & Electronics to anyone...
Read moreI could not have been more pleased with their service. Our samsung plasma tv (about a 8-9 yr old model) all of a sudden one day did not turn on. Made a clicking noise put then turns off. From a quick Google search we thought it might have been a easy fix, but after trying it out ourselves we realized that might not be possible and before we made any further damages we should call a professional.
On Saturday morning my dad gave Perfect TV a call. Our technician, Scott, gave us an appropriate time frame and showed up on time like he said. It didn't take him 5 minutes to correctly evaulate the problem. Scott said he would return the next morning with the parts ready to repair. He stuck to his word and showed up first thing in the morning ready to work. Our TV was fixed in no time!
Scott was honest and gave us useful advice with a fair and reasonable price too. These people are professionals and are worth the money. No headache, no fuss and quick service! Our tv is back to normal! We couldnt be more happy and thankful with the work. If you're in need of repairs, don't hesitate, give these people a call. Trust me you...
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