Five Star Bakery — Restaurant in Lauderdale Lakes

October 14 at 1145am

CLled at 9am. Inquired as to time for bread and sugar bun to be ready. Told by 1130. Got there, only yesterday's bread and no bun ans no time for when. They don't care. How do these businesses stay profitable. See prior review below. These folks should not have business if their customer service satisfaction so poor.

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Who would drive from Southernmost Southwest Broward county to buy bread in Lauderdale Lakes??? I do. Reason being this establishment makes the best bread if you are going to use it within a day or 2. Went 3 weeks ago and spent close to $100. Things were ok. Went on Wednesday and was very disappointed. Sweet bread was coming out the oven so l purchased 2. I waited 20 minutes even though when l called earlier, l was told they would be ready around 10:30. It was around 11:30 when l arrived. By Thursday, they were hard as a rock! Bread today is dry. Bad thing l purchased 2 large! Where's the beef in the patty? Juices are overpriced. Of course in today's economy that is expected but overpriced. Atmosphere is unwelcoming. It's unfortunate Jamaican establishments and l can't really comment on other Caribbean establishments.....majority you find untrained front counter staff, mediocre esthetic presentation. The patty heaters need to be cleaned. But such things don't seem to matter. The owners are apparently not even responding to customer concerns. Why, most people aren't bothered by what they receive for their money.

I don't know about driving so far again with so...

Poor customer service! I called prior to arriving because I live about thirty minutes away the woman who answered the phone answered my question with "I don't know, I just got here" I asked her to ask someone that does know, and she subsequently hung the phone up on me (RUDE); nevertheless, I decided to drive over there away. There were three staff members behind the counter having a conversation when we entered the shop no other customers were there and they did not acknowledge us, nor stop their conversation. I know Jamaican businesses are notorious for bad customer service, but I can honestly say I have never experienced such rudeness and disrespect in all the years I have patronized this bakery... I am very...

I went last week to get some bread. As I approached the counter I asked for a small white loaf of bread. The worker very rudely replied TELL ME WHERE YOU SEE A SMALL WHITE BREAD? I was taken aback by the attitude out of nowhere. I replied I dont work here, so if you don't have the small bread I wouldn't automatically know that. She replied, still rude, "OH, I DIDNT KNOW SINCE YOU ASKED FOR SOMETHING WE CLEARLY DONT HAVE." Mind you, there was bread stacked up, but I was unaware only the large was available. I'm a regular customer - at least I was, but I will not be driving that far out of my way and spending money for someone to be rude to me when I did nothing to them but simply...