Lush Cosmetics Quaker Bridge — Local services in Lawrence Township

I recently visited the LUSH store at the Quaker Bridge Mall. I will not ever return back to this location, due to the two very rude female employees that i dealt with today. One employee stated that i could not open a sample of a LUSH product, because it could contaminate the product. Well, what’s the purpose of having samples for skin products? Since the employee’s attitude was horrible, I walked away and was followed around the store by the same employee. Once I arrived to the cash register, a second employee stated that she will not allow me to purchase the item(s) due to the brief exchange with the other employee. Not to mention, I was also warned that security would be contacted, when I did not nothing to neither of the employees. I cannot believe the lack of decency from both of these employees. Still, I am waiting on a response from the store management regarding...

I grew up going to this mall and the recent staff is so rude and unhelpful. The store use to have staff immediately offer help, doors would be open, samples in the front, everyone was approachable. The last two times I’ve gone (a year apart) I mistook the staff for customers because I was so harshly ignored .. I didn’t realize one of the women was staff until she asked me not to squeeze and product I was about to buy .. when I went a year ago the same staff was busy talking to other staff until she needed to scold a customer … I’m seeing so many reviews about the same rude scolding woman and she’s made the store atmosphere hostile. Above all that at no point had anyone been approached by staff for help.. too busy talking to each other or just reorganizing products on the floor right next to us .. I’ve completely stopped going in. Especially...

One of the staff was a bit rude. I made the mistake of opening a container (which i had already decided to buy) and she was harsh how she approached me. She was with another customer and interrupted their conversation to tell me not to open the container. I immediately apologized and said i’m so sorry, i’m actually purchasing this one. I went on to look for other products when I hear her again saying “customers come in and open the containers , i don’t care if they don’t have money cause I finna make them pay for it” i felt soooo embarrassed by that comment that i grabbed one more item, paid and left. please don’t treat your customers like that. let alone talk about them to other customers . keep it professional. The only young lady who helped me at the counter...