Pawn Smart — Local services in Lawrenceville

They try to rob customers. I brought in a Bose Wave System with custom remote and multi CD (3) changer that sells new on eBay and Amazon for over $1700 and used in good condition (this one is like new) for $600-700+. I wanted to borrow $200 which I did get for it at Pawn Mart in the recent past. Pawn Smart offered $80. That should be a crime! And it was a PAWN! I would have redeemed in a week for 25% interest. If I wanted to sell it I would sell it myself for $600+ minimum. I was trying Pawn Smart as they were much closer to me, but I wouldn't waste my.time. Drive the extra 10 minutes to Pawn Mart. Maybe these folks need to learn how to sell and get a good price on unredeemed items. I actually sold the same item on eBay for $699 a couple years back and it sold the Ist DAY of listing. By cheating like this they are losing profits and won't get quality merchandise. What's crazy is last week I pawned some power tools and borrowed a very fair amount from a different person that I think was the manager or owner. I could make a fortune in the Pawn business! A couple years back I was offered $400 for a Selmer tenor sax. Lol. I sold it myself on Amazon for $9000. Get a...

I recently purchased an iPad from Pawn Smart, and unfortunately, my experience has been far from satisfactory. The trouble began when I bought the iPad, and it was dead in the store. I waited patiently for it to power on, assuring the employee that I would inspect it further at home.

Upon discovering that the iPad's battery only lasts an hour to an hour and a half with no app use, I promptly returned to the store within the 24-hour timeframe, well within the promised 48-hour inspection period. However, my attempt to address the issue was met with extreme rudeness from the owner, Ashley.

Not only did Ashley dismiss my concerns, but she also implied dishonesty on my part. This was not only disheartening but completely unprofessional. The inadequate customer service and refusal to acknowledge a genuine problem have left me deeply dissatisfied.

I advise potential customers to reconsider spending their hard-earned money at Pawn Smart, given my regrettable encounter and the evident lack of commitment to customer...

Bought a chain saw. Needed for community service. Know nothing about.. them turns out the chain is loose and dangerous to use. Further inspection turns out the piece that puts tension on the chain is missing.3wks after ... Fast foward 4 months in a rush to get my comunity service done i go back to this pawn shop buy a leaf blower that took 20 plus mins to crank up.. I buy it at a discount he assures me it will work..and if fails within a week bring back for full refund...of cohrse 2.5 weeks later it wont crank.. Used it once and it barley worked then ..trash it was not operating like something thats should be sold for the price i paid. The chain saw too. So obviously items are not inspected thurly at this store see how im out of 100 bucks with 2 non functioning equipments.. Terrible and i blame myself for trusting this pawn store again on buying a quality...