I have a very positive experience with Pulte from start to finish. They were very professional, communicated well with me, and always responded to any questions very quickly. I would specifically like to thank several people.
The first thanks is to Bailey. She was our sales associate and she was a huge help with making our decision on the right lot and floor plan. We relocated from St. Louis, Missouri, so we could not see the area and Bailey would often go to the neighborhood and send us videos of the lot. We really appreciated that. The information she provided helped my wife and I to make the decision to relocate to Leander Texas.
Another thanks to Pemela. She helped us with the design process, and I don't think our house would look near as good as it does without her help.
Another huge thanks is to Aaron, our construction manager. I probably asked him a million questions and had a lot of requests that he made sure he looked into. He was always very quick to answer any of my questions. I had a 3rd Party Inspector inspect the house and a lot of the items the inspector pointed out, Aaron was already addressing with his crew. Aaron was also a huge help with the final walk-through. He noticed several areas that just needed some touch-up paint that my wife and I probably missed.
The electrical vendor at InCharge was a lot of help. I had specific things that I wanted, and he made sure those things were taken care of.
Pulte has been very clear of the warranty. I just sent out an email today with a few items that need addressed but I am confident Pulte will have no issues fixing any issues covered under warranty.
This has been my first new construction house. I had no idea what to expect when I first reached out but Pulte made it easier than I thought it would. It was a lot of work and planning but we love the end result and are very happy...
Read moreFrom start to finish, our home-buying journey was seamless and hassle-free, and we’re incredibly grateful for the team that supported us throughout the process.
Raul was instrumental from the beginning—he patiently answered all our questions and helped us select the perfect lot for our new home. As remote buyers, we especially appreciated his guidance and support every step of the way.
Pamela was wonderful in helping us choose the finishes and design options that brought our vision to life. She was always responsive and made the process enjoyable and efficient.
David, our construction manager, was not only knowledgeable and friendly but truly dedicated. We sincerely appreciate his attention to detail and the tremendous effort he put into bringing our home to completion.
Later in the process, Bailey joined us as our sales associate and continued the same high level of support. She was super friendly and diligent in following up with regular construction updates, which we really valued.
We’re excited to be a part of this community and deeply appreciate the entire team’s professionalism, care, and commitment throughout...
Read moreThroughout the loan, build, and closing process, everyone at Pulte and their affiliates were great to work with. Even after closing, receiving a call from customer care (warranty)was welcoming. I also love that they had no issues with 3rd party inspections. We are very happy with our home. Thank you to all involved! Bobby Jones/ Raul Romero- Sales Agents Quinn Guest/Gilbert Garza- Construction Managers Erin Ross &...
Read more