Brighton — Local services in Leawood

Love their products and in store experience. Staff always wonderful but inventory consistently low and products advertised in their mailed out catalogs consistently not in the store. When I called Brighton customer service about those 2 issues I was told they are aware of the low inventory issue and had no intention of changing it because they mail the product to you at a later date free of charge. This does not work when wanting to buy something at the last minute like prior to travel or a last minute gift for a party. Why bother to go to the store then?Also they admit the products are not in their stores when they mail the brochures out. This is not how you run a business. Look for this review in Trust Pilot in case they try...

I will NEVER purchase Brighton again. I have bought this stuff for years but after my experience today at the Town Center store I am finished. It is no wonder they just closed the Plaza store. HORIBLE customer service will never...

The store is full of beautiful things for women to love, like handbags, jewelry and shoes. I came in looking for charms and they were extremely helpful. I found several gorgeous charms for my bracelet. Very satisfied, will...