Black Beard Barbershop — Local services in Lebanon

Do NOT recommend this place for a walk in. They claim they take walk ins not only online but their voice-mail as well. Got there 2 hours after opening and said they don't have any walk ins left, but only had 1 person waiting for a cut. Drove an hour out of the way to get a haircut here. Tried calling beforehand, but no answer, like usual. Last time we came in for a walk in they were randomly closed hours before their posted close times. Definitely won't waste our time, again. Highly recommend calling beforehand about a walk in and if they don't answer, take your business elsewhere. ALSO if you look at all the 1 star reviews you'll see that I'm not the first to make this complaint. Should've read those, myself.

Edit: in response to the reply from this business! That entire response was extremely inaccurate. I had no children with me. Just my husband and I. He specifically said "NO MORE walk ins available TODAY". Had he said after 11, sure. We wouldn't have minded waiting a bit. That was not the case whatsoever. There was ONE gentleman sitting in a chair and a women sitting on the other side. Nobody else other than those and the ones already getting...

Daniel has been my barber for 3 years or so. When he told me he was starting his own establishment, I happily added a few extra miles for the same quality of service. He takes pride in his work and makes sure the cut is correct. His pricing is very reasonable and having traveled all over, I've paid as much as 50% more for service and quality that wasn't as good.

I respect Daniel as a person and I know that as the owner of the establishment, he's taken care in selecting his staff. I haven't had any interaction with any of them beyond the banter at the shop but they all seem like friendly, and more importantly, professional individuals. His shop is well lit and clean, with things laid out in a fashion that seems organized and natural without being devoid of character. There's always a movie of some sort playing on the TV in the corner or music coming from one of the stations. Neither are loud enough to drown out the conversation but they definitely add to the atmosphere of the establishment, and not in a bad way.

I'll be coming back here as long as it's open and I live...

Do not come without an appointment. Sadly, was assured 3 times we were next for a haircut for a 10 year old. My mistake for believing we were indeed next. 1hr 45 later, finally had enough, gave up and left. How hard is it to look me in the eye and just say it's going to be 2hrs of next day or next week whatever. But to let us hang around and sit? I would really appreciate the honest conversation. Kudos you guys are busy. Looked like a nice place. Just not sure about the "keep telling them they are next" approach. As we patiently sit and stare at 3 tvs that are not on, until my kid finds the remote himself. Like I said, bbb looks like a quality place, obviously a couple of things here caused a bad experience. Now I am back home pouring my heart into text, while my kid still doesn't have a haircut. Which will probably end with some justified nicely crafted explanation from bbb on how we did something wrong. I admit I did not have an appointment. Just man up and say how long it...