Cricket Wireless Authorized Retailer — Local services in Lebanon

DO NOT GO HERE! WAS OVER CHARGED BY $100.00! LOST MY RECIEPT THEREFORE I NEVER GOT MY MONEY BACK! WAS LIED. TO BY AN EMPLOYEE THERE(YOUNG GIRL WITH SHORT DARK HAIR) TOLD I COULD ONLY UPGRADE ONCE EVERY YEAR. WAS TOLD MY BILL WOULD BE $50 A MONTH TAX ETC... ENDED UP PAYING $62 A MONTH! PAID FOR WARRANTY BUT THEY CHARGED $75.00 DEDUCTIBLE WHEN THE PHONE WAS ONLY A MONTH OLD! NONE OF THESE PHONES ARE BRAND NEW! THEY ARE ALL USED! I WAS WONDERING WHY ALL OF MY PHONES FROM THERE WERE ALWAYS SO FAULTY! THEY SAY YOUR PHONE IS COVERED FOR A YEAR REGARDLESS OF WHETHER YOU PAY FOR A WARRANTY. ANOTHER LIE! IT'S NOT COVERED AND HERE I SIT WITH A BROKEN $300.00 PHONE! I WAS ALSO TOLD THAT THE ONLY PHONES I COULD BUY WE'RE THE ONES IN THAT STORE. I HAD ONLY 8 TO CHOOSE FROM WHICH WERE ALL SMALL AND WERE NOT WHAT I WAS LOOKING FOR. BUT NEEDED A PHONE THAT VERY DAY SO I HAD NO CHOICE. SHE LIED AND TOLD ME THAT THE LARGE PHONES WERE NO LONGER AVAILABLE. AND THAT ALL THE CRICKET STORES CARRIED THE SAME PHONE'S, SO I'D BE WASTING MY TIME SHOPPING OTHER STORES. YET ANOTHER LIE! CRICKET SHOULD BE RE...

Cricket sucks. My phone stopped working completely 3 days after paying my bill. No phone, no wi-fi, no text for SIX DAYS. I missed business calls. Customer service did NOT fix problem after 12 CALLS to them; got several different excuses. Drove cross-county to the store; they opened 5minutes late. Wendy(behind the counter) told me to be quiet and let her talk!! I told her I am the customer, I WILL TALK FIRST. Wendy was rude, my phone's still messed up, and I am dumping Cricket for a COMPETENT provider. Save yourself the headaches, shoddy product, and useless 'customer service'; Go Elsewhere if you actually need a...

The service was amazing Michael and I that's my son. Had fun got great deals on our upgrades so helpful... who knew how much laughter could be on just upgraded phones...excellent service the young lady was professionally amazing with her customer service ... she even had a customer who was so rude while we were there because you know it takes a while to switch phones over we even let her pay her bill just to get her out of there great customer service from her and my son who works at Lowe's... I personally know I couldn't do retail god bless retail people because I know I would be going to...