How lucky to have such a helpful Verizon store in our town. Had a phone that wouldn’t charge and I was headed to another location but at the last minute swung in to see if it was something this location could handle thinking I was going to just need a replacement phone under warranty. Here come Theron, met me as I walked in the door and immediately said he could help me. And he did!! It was simply something tiny (sand?) lodged in the charging port. Theron plugged in the phone and like magic it came to life!! A...
Read moreI had an exceptional experience at this Verizon store. I originally purchased a phone here and when out of state, the phone broke. Jesse, James and Harley were all incredibly professional, patient and kind and helping me troubleshoot, explain my options clearly and help resolve the issue. I truly appreciate their customer first attitude and teamwork. I will always buy my phones...
Read moreTheron was very helpful in researching how I can lower my monthly bill. He was very knowledgeable and walked me through each step. He was able to save me appropriately $100 per month. It is nice to deal with such a great customer service guy...
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