Corvias Leasing & Relocation Center at Fort Johnson — Local services in Leesville

Our electricity and heater went out during the freeze and mind you the weather was around 8° at the time so it was pretty cold. Well, upon further examination, my husband and I had a realized that our neighbors on both sides of our attached apartments had their lights on. We knew this because could see light coming through their windows. Something was up.

We were planning to call Corvias to report an outage but just in our luck there was a Corvias truck parked in the driveway of the house-cluster directly in front of ours so we waited until someone came out so we could ask them if they knew why only our electricity was out but not our neighbors that we share a building with. Also, there was another resident a few houses down who was having the same problem (his next-door-neighbors also had lights but he did not). We waited patiently together for a worker to come outside of the house.

Within a few minute of waiting, two older gentlemen came out and we told them what was going on and without the bat of an eye they start investigating. They went and fetched two more older men that they had come with and those two followed the other resident back to his house to assist him.

It took them only a few minutes to figure out that our outside breaker had tripped. Turns out the lever tripped and it was stuck. And not just stuck, this thing was STUCK STUCK. They tugged at it for several minutes and finally their mentor, Mr. George, an older gentleman about 70 or 80, got his hands on it and flipped the lever with a big grunt. It took him several tries and several seconds but he got the almost impossible job done!

We later learned that the house they were parked at before was suppose to be their last house that night. I believe they had been resetting heaters all day and the time was now 11pm but these men did not show any lick of irritation, exhaustion or impatience. Now, before you start to think, “Well, after all, they are maintenance workers and it is their job”, I believe these men deserve a round-of-applause or at least a pat-on-the-back for setting a perfect example of being a helpful gentlemen. They were the perfect example of southern hospitality. They had such a positive attitude despite working all day long in the freezing weather.

The problem with the heater wasn’t anything they could fix because they didn’t have the equipment and there was a waitlist of 200 people in line to get their heaters unfrozen. They stuck around to make some phone calls just to be sure that no one could come out and fix the heater. What stood out with these men is that they were genuinely bothered by not being able to fix out heater fixed during that cold weather that we were experiencing. They actually cared and their caring and hospitable attitude towards us was so humbling. They made us feel like family.

I wish I remembered all of their names so I could mention them specifically. I know one of the gentlemen’s name is Mr. George. If I had these men as employees I’d take great care of them. I pray that The Lord abundantly blesses...

We would like to express our appreciation for the assistance provided by the staff, who have been consistently courteous and helpful. We are also grateful for the opportunity to reside in on-base housing. However, we have ensignificant concerns regarding the cleanliness of the residence upon our arrival. Specifically, the following areas required extensive cleaning: Appliances (refrigerator, stove) Sink (Faucet) Laundry room Kitchen cabinets Bathroom cabinets Bathtubs and toilets Floors Doors and windows Garage Blinds We have spent the past three days thoroughly cleaning these areas. The condition of the residence upon arrival was unsatisfactory and created a stressful environment, particularly after a long journey to the base. It looked so disgusting and we're just upset at the whole situation. Since our arrival, we have experienced increased sneezing and coughing. This is a particular major concern due to our four-year-old daughter's autism and PICA, which necessitates a sanitary environment to prevent potential health risks. We understand that previous tenants may have left the residence in this condition, however, we believe that a thorough cleaning should be conducted between occupants, especially considering the Basic Allowance for Housing (BAH). We have photos of the initial condition of the house but have chosen not to include in this review. While we do not attribute this issue to the housing staff, we respectfully request that greater emphasis be placed on ensuring residences are thoroughly cleaned prior to new occupants' arrival. Again, we are grateful but...

Ashlyn Lapoint Certainly! Here's a thank you letter to a leasing agent for an amazing and very easy move-in experience: Moving can often be a stressful and daunting task, but your professionalism and efficiency made it an incredibly smooth and pleasant experience. From the initial inquiry to the day I received my keys, your responsiveness, attention to detail, and willingness to go above and beyond were evident.

Your thorough explanation of the leasing terms, timely communication, and support with any questions I had made me feel confident and secure in my decision to move into Corvias. The apartment was in perfect condition, and the transition was seamless, thanks to your meticulous preparation.

I truly appreciate your dedication to ensuring that everything went off without a hitch. Your efforts have not gone unnoticed, and I am grateful for your hard work and commitment to providing outstanding service.

Thank you once again for making this move-in experience an enjoyable one. I look forward to being a part of this...