I visited the store to meet a rude owner. I never made a purchase because of this reason. Left and never went back. Year or so later my mother bought a special edition Lionel train for my son. The train was operated two times, upon trying to run the train the third time it didn't work. Lionel said take it to the selling dealer. Sidetrack owner said he doesn't warranty anything. He doesn't work on anything. Went to the dealer in Prince frederick. BOUGHT ANOTHER NEW TRAIN, and he warrantied the engine. Screw the guy at side track. What a...
Read moreThis place is amazing. I have been there on several occasions and have always found what I have been looking for. Al is so kind and knowledgeable. He made my Christmas twice this year. This store is a sort of treasure trove. You know you will find what you went for in the first place, but you might also find something you've been looking for for years. I drive an hour and a half each way to visit. It's always been worth it. I can't wait to go back later this year when the new Lionel Western Maryland...
Read moreI had a fantastic experience! The process was seamless from start to finish — clear communication, timely responses, and real care in every detail. Their online presence truly reflects their professionalism and passion.
Whether it’s their website design, customer support, or final delivery, everything exceeded my expectations. Highly recommend — I’ll definitely be back when I need their...
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